Security & Fire Alarm Tech - Install & Service Expert

Doyle Security Systems; Buffalo (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Paid training

Bonus pay

Health insurance

401(k) with match

Tuition reimbursement

Employee discounts

Job summary

Doyle Security Systems is hiring a versatile technician to install and service electronic security systems in the Southern New York and Northwestern Pennsylvania region. You will split time between installing new systems and servicing existing ones, ensuring high-quality workmanship and safe operations.

Ideal candidates have 2+ years in low-voltage security or fire alarm systems, strong troubleshooting and customer-service skills, and a valid driver’s license.

Qualifications

• 2+ years of experience in low-voltage security or fire alarm systems.
• Valid driver’s license with a good driving record.
• Experience with security, fire alarm, video surveillance (CCTV) and access control or intercom systems.
• Strong troubleshooting, diagnostic, and mechanical aptitude.
• Strong communication and customer service skills.
• Ability to work independently and manage both installations and service calls.
• OSHA 10 and/or NICET certification a plus.

Responsibilities

• Install, program, and configure electronic security systems including intrusion, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, and intercom systems
• Run and terminate low-voltage wiring; install devices including keypads, cameras, sensors, panels, and access control hardware
• Troubleshoot, diagnose, and repair system issues; reprogram and replace faulty components
• Perform routine inspections, testing, and preventative maintenance of fire alarm systems in accordance with applicable codes and standards
• Deliver exceptional customer care on every visit; guide customers through system operation in a clear, professional, and approachable way
• Accurately document all work activity, including photos, and upload records to customer accounts through company systems
• Ensure all work meets safety standards and quality expectations across a variety of job sites, including commercial and public projects that may be subject to prevailing wage requirements

Skills

Troubleshooting

Communication

Customer service

Independent work

Driver's license

Education

OSHA 10

NICET certification

Job description

Doyle Security Systems is hiring a versatile technician to install and service electronic security systems in the Southern New York and Northwestern Pennsylvania region. You will split time between installing new systems and servicing existing ones, ensuring high-quality workmanship and safe operations.

Ideal candidates have 2+ years in low-voltage security or fire alarm systems, strong troubleshooting and customer-service skills, and a valid driver’s license.