Security & Fire Alarm Install/Service Technician

Doyle Security Systems, Inc.

Buffalo (NY)

On-site

USD 55,000 - 75,000

Full time

5 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Company vehicle

Gas card

Paid training

Bonus pay

Medical insurance

Dental insurance

Vision insurance

HSA/FSA options

Paid time off

Parental leave

401(k) with match

Life insurance

Tuition reimbursement

Employee discount

Referral bonus

Company cell phone

Employee assistance program

Job summary

Doyle Security Systems, Inc. is seeking a versatile security technician to install, service, and support intrusion, fire alarm, CCTV, and access control systems in the Dunkirk/Erie region.

The role blends field installation and ongoing service, ideal for a well-rounded technician who thrives in both environments. You will split time between installing new systems and servicing existing ones, with company vehicle provided.

Qualifications

2+ years of experience in low-voltage security or fire alarm systems, with installation and service exposure.
Valid driver’s license with a good driving record.
OSHA 10 and/or NICET certification a plus.
Strong communication and customer service skills.
Ability to work independently and manage both installations and service calls.

Responsibilities

Install, program, and configure electronic security systems including intrusion, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, and intercom systems
Run and terminate low-voltage wiring; install devices including keypads, cameras, sensors, panels, and access control hardware
Troubleshoot, diagnose, and repair system issues; reprogram and replace faulty components
Perform routine inspections, testing, and preventative maintenance of fire alarm systems in accordance with applicable codes and standards
Deliver exceptional customer care on every visit; guide customers through system operation in a clear, professional, and approachable way
Accurately document all work activity, including photos, and upload records to customer accounts through company systems
Ensure all work meets safety standards and quality expectations across a variety of job sites, including commercial and public projects that may be subject to prevailing wage requirements

Skills

Low-voltage security

Driver's license

System experience

Troubleshooting

Communication skills

Independence

OSHA/NICET (a plus)

Job description

Join a certified Great Place to Work® 2026! At Doyle Security Systems, we offer competitive pay, strong benefits, and the opportunity to build a career in the life-safety and security industry. Our Erie branch serves customers across the southern New York and northwestern Pennsylvania region, including Dunkirk and Erie. This is a versatile, dual-function role. You’ll split your time roughly equally between installing new systems and servicing existing ones, making it ideal for a well-rounded technician who thrives in both environments.

Key Responsibilities:

Install, program, and configure electronic security systems including intrusion, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, and intercom systems
Run and terminate low-voltage wiring; install devices including keypads, cameras, sensors, panels, and access control hardware
Troubleshoot, diagnose, and repair system issues; reprogram and replace faulty components
Perform routine inspections, testing, and preventative maintenance of fire alarm systems in accordance with applicable codes and standards
Deliver exceptional customer care on every visit; guide customers through system operation in a clear, professional, and approachable way
Accurately document all work activity, including photos, and upload records to customer accounts through company systems
Ensure all work meets safety standards and quality expectations across a variety of job sites, including commercial and public projects that may be subject to prevailing wage requirements

Qualifications:

2+ years of experience in low-voltage security or fire alarm systems, with exposure to both installation and service preferred (trainees with strong aptitude considered)
Valid driver’s license with a good driving record
Experience with security, fire alarm, video surveillance (CCTV) and live video monitoring systems, access control, or intercom systems
Strong troubleshooting, diagnostic, and mechanical aptitude
Strong communication and customer service skills
Ability to work independently and manage both installations and service calls
OSHA 10 and/or NICET certification a plus

Work Requirements:

Ability to drive a company vehicle
Comfortable working on ladders, in attics, crawlspaces, and various commercial and residential environments
Ability to lift equipment and tools as needed
Adherence to all safety protocols
Willingness to travel daily within the Dunkirk/Erie region; company vehicle provided for business use

Personal Traits:

Detail-oriented, organized, and adaptable; able to shift smoothly between installation and service work
Problem-solver with strong attention to detail
Customer-focused and professional
Commitment to Doyle’s values and customer-first mission

What We Offer:

Company vehicle and gas card
Paid training, including support for obtaining industry-recognized certifications
Bonus pay
Opportunities to work on prevailing wage projects, where applicable, with higher earning potential
Medical, Dental, & Vision Insurance
Health Savings Account (HSA) & Flexible Spending Account (FSA) options
Paid time off & company holidays
Parental leave
401(k) with match
Life insurance
Tuition reimbursement
Employee discount & referral bonus
Recognition & advancement opportunities
Company cell phone
Employee assistance program

What’s it like working at Doyle Security Systems?

www.godoyle.com/working-at-doyle

Doyle has been family owned and operated for more than 100 years and that kind of longevity wouldn’t be possible without One Doyle Team.

One Doyle Team is more than just a group of colleagues. We’re a close-knit, supportive, energetic, loyal, and dedicated group of people who are excellent at what we do. We are experts in our solutions and we share our expertise with a smile. We work hard and we know how to have fun. We get the job done and we celebrate each other’s victories. We are quick to offer support and a helping hand.

Our purpose at Doyle is to make a difference in our community. We save lives and property and we believe that good people look out for one another. We want the security company that does more than any other to help people feel safe and secure. We strive to provide the highest level of customer service available.

In order to be successful, we believe in taking care of our own. We strive to make Doyle a great place to work, day in and day out. We’ve been voted one of the Best Companies to Work for in New York for three years in a row and for four of the five times we have applied. We want our One Doyle Team to be happy to come to work and for that to be reflected in the incredible customer service we provide.

At Doyle, the following core values are the foundation of everything we do: