Security & Fire Alarm Service Technician

Convergint; Mankato (MN); On-site; USD 35,000 - 51,000; Full time

Benefits offered by this job

10 Company Holidays

Paid Time Off starting at 13 days

Medical, Dental & Vision Plan

Life insurance & Disability Plan

Wellness Program

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement or company vehic

CSR Day

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time Security Service Technician in Minnesota to join a customer-focused team. You will respond to service calls, diagnose issues, repair equipment, and install projects while maintaining detailed service reports.

You should have experience with electronic/security systems, building automation, and basic programming skills. A strong customer-service orientation and safety compliance are required.

Qualifications

• Experience with electronic, fire alarm and/or building automation systems is preferred.
• Ability to diagnose and repair routine problems and install projects as needed.
• Comfort with documenting service activities and maintaining accurate reports.

Responsibilities

• Respond to routine and non-routine service calls, maintenance, and after-hours requests.
• Diagnose, troubleshoot, repair, replace defective parts, and debug systems.
• Install projects and perform systems upgrades as required.
• Complete detailed service reports for invoicing and cost tracking.

Skills

Customer service

Troubleshooting

Electrical aptitude

Mechanical aptitude

MS Office

Programming basics

Education

High School/GED

Tools

Networking basics

Job description

Convergint is seeking a full-time Security Service Technician in Minnesota to join a customer-focused team. You will respond to service calls, diagnose issues, repair equipment, and install projects while maintaining detailed service reports.

You should have experience with electronic/security systems, building automation, and basic programming skills. A strong customer-service orientation and safety compliance are required.