Security Field Technician - Install, Troubleshoot & Train

Cook Solutions Group; Portland, Northern (OR, KY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k) retirement match

Paid Time Off

Paid holidays

Company vehicle

Gas card

Tuition reimbursement

Quarterly bonus program

Job summary

Cook Solutions Group in Portland, OR seeks a Full-Time Security Service Technician to install, service, and train customers on electronic and physical security systems. You will travel to client sites, perform commissioning, and ensure compliance with codes and safety standards.

Requirements include a High School diploma or GED, 2–5 years in security service, and a valid driver’s license with a clean record. Excellent customer service and communication skills are essential.

Qualifications

• High School Diploma or GED required.
• 2–5 years of electronic/physical security service and installation experience or training.
• Valid driver’s license with clean driving record.

Responsibilities

• Travel to client sites for alarm failure troubleshooting and repair, up to a week as needed.
• Install and service electronic security products, pull wires, and connect devices.
• Test installed systems for proper performance and codes compliance.
• Maintain inventory of tools, equipment, and parts; document changes.
• Provide customer status updates to management and customers.
• Train less experienced staff on procedures and techniques.
• Follow company safety standards and procedures.

Skills

Customer service

Communication skills

Time management

Willingness to travel

Team training

Education

High School Diploma or GED

Tools

Bosch

DMP

March DVR

3VR

Lenel Access control

Job description

Cook Solutions Group in Portland, OR seeks a Full-Time Security Service Technician to install, service, and train customers on electronic and physical security systems. You will travel to client sites, perform commissioning, and ensure compliance with codes and safety standards.

Requirements include a High School diploma or GED, 2–5 years in security service, and a valid driver’s license with a clean record. Excellent customer service and communication skills are essential.