Security Dispatcher: Incident Response & Field Coordination

deltasecurity; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Professional development assistance

Job summary

Delta Security Services is hiring a Security Dispatcher in Phoenix, AZ. The role involves coordinating security personnel, monitoring incidents, and ensuring effective communication with field staff.

Qualified candidates should have dispatch or relevant customer service experience and possess a valid Arizona Guard Card. Benefits include employee discounts, paid time off, and professional development assistance.

Qualifications

• Previous dispatch, security or emergency communications experience preferred.
• Strong verbal and written communication skills are necessary.
• Ability to remain calm and professional in high-pressure situations.

Responsibilities

• Receive and prioritize emergency and non-emergency calls.
• Dispatch personnel to incidents and document the information.
• Monitor GPS tracking and officer check-ins throughout the shift.

Skills

Customer service

Communication skills

Problem-solving

Education

Valid Arizona Guard Card

Tools

Dispatch software

Two-way radio communication

Job description

Delta Security Services is hiring a Security Dispatcher in Phoenix, AZ. The role involves coordinating security personnel, monitoring incidents, and ensuring effective communication with field staff.

Qualified candidates should have dispatch or relevant customer service experience and possess a valid Arizona Guard Card. Benefits include employee discounts, paid time off, and professional development assistance.