Security Dispatcher - Casino Operations & Emergency Coordination

Soboba Casino; San Jacinto (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k Plan

Life Insurance

Medical benefits

Dental & Vision

Wellness Program

Paid Time Off

Job summary

Soboba Casino in San Jacinto, California, seeks a Security Dispatcher to organize and dispatch security and casino staff for routine and emergency needs.

You will handle multi-line calls, monitor dispatch board, keep records, and operate the dispatch system, while maintaining confidentiality and presenting a professional image.

This full-time role requires 21+ age, high school diploma, and flexibility to work days, evenings, weekends, and holidays; Soboba offers comprehensive benefits.

Qualifications

• Customer service experience required.
• Typing speed of at least 35 WPM.
• Ability to work in a high-pressure environment.
• Flexibility to work days, evenings, weekends, and holidays.

Responsibilities

• Answer and route telephone and radio calls.
• Post duty assignments and maintain dispatch board.
• Provide high-quality customer service to guests, employees, and vendors.
• Maintain confidentiality of Soboba Casino information.
• Operate computer aided dispatching system.
• Prepare security reports and document information.
• Stay physically present with regular attendance.
• Train junior team members as needed.
• Perform special projects and other duties as assigned.

Skills

Customer service

Typing speed 35 WPM

Calm under pressure

Flexible schedule

Verbal and written communication

Microsoft Office familiarity

Education

High School diploma or equivalent

21 years of age or older

Eligibility to work in the United States

Tools

Dispatch software

Computer aided dispatching system

Job description

Soboba Casino in San Jacinto, California, seeks a Security Dispatcher to organize and dispatch security and casino staff for routine and emergency needs.

You will handle multi-line calls, monitor dispatch board, keep records, and operate the dispatch system, while maintaining confidentiality and presenting a professional image.

This full-time role requires 21+ age, high school diploma, and flexibility to work days, evenings, weekends, and holidays; Soboba offers comprehensive benefits.