Security Dispatch Specialist: Alarms, CCTV & Alerts

Allied Universal; Texas City (TX); On-site; USD 24,000 - 35,000; Full time

Job summary

Allied Universal is seeking a Security Operations Center professional in Texas City to monitor alarms and CCTV, and to respond to incidents. The role requires 2+ years of security experience, a high school diploma, and the ability to operate radio and IP-based telephone systems while coordinating with field personnel.

Employees must meet age and licensing requirements, possess strong analytic skills, and work effectively in a fast-paced environment with a focus on safety and compliance.

Qualifications

• High school diploma or equivalent required.
• 2+ years security experience preferred; licensing as required by state/local laws.
• Demonstrated analytic and critical thinking; ability to prepare reports.

Responsibilities

• Monitor alarms and CCTV systems.
• Survey cameras and respond to incidents.
• Answer calls; operate IP-based telephone system.
• Dispatch via radio; multi-channel communications.
• Log radio and calls; issue incident reports.
• Support operations; route information to units.
• Ensure timely response to alarms and incidents.
• Coordinate documentation for guard activity.

Skills

Analytical thinking

Priority setting

Tech savvy

Communication with IT/Security

Radio/phone equipment operation

Work under pressure

Education

High school diploma or equivalent

Tools

IP-based telephone system

Job description

Allied Universal is seeking a Security Operations Center professional in Texas City to monitor alarms and CCTV, and to respond to incidents. The role requires 2+ years of security experience, a high school diploma, and the ability to operate radio and IP-based telephone systems while coordinating with field personnel.

Employees must meet age and licensing requirements, possess strong analytic skills, and work effectively in a fast-paced environment with a focus on safety and compliance.