Security Dispatch Officer

Allied Universal; Minneapolis, Northern (MN, KY); Hybrid; USD 52,349,000 - 57,859,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Dispatch Officer in Minneapolis, MN. You will monitor dispatch communications, coordinate responses to incidents, and maintain logs of activity while supporting access control and alarm operations.

Join a collaborative team dedicated to safety, integrity, and service. This full-time role offers structured shifts, training opportunities, and growth within a nationwide organization.

Qualifications

• High school diploma or equivalent.
• Background investigation may be required by law.
• Drug screen may be required where permitted by law.
• Criminal history considered in line with applicable laws.
• Valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to clients, passengers, and airport personnel by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor and coordinate dispatch communications, receiving calls for service and relaying relevant information to security-related personnel and site contacts.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting activities and escalating concerns according to site procedures.
• Maintain accurate dispatch logs, incident reports, and records of communications, personnel assignments, and response activity.
• Conduct regular and random patrols of assigned airport operations areas and perimeter locations, reporting unusual conditions or potential concerns.

Skills

Customer service

Communication

Computer proficiency

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Dispatch Officer in Minneapolis, MN, you will serve and safeguard clients in a range of industries such as Transportation, and more. As a Dispatch Security Professional in a transportation location, you will monitor communications, coordinate responses to security-related incidents, and support access control and alarm activity. You will maintain clear records, communicate with team members and site personnel, and help provide a welcoming, secure environment. Join Allied Universal, where an agile, reliable, innovative team puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

• Mon 02:00 PM - 10:00 PM
• Tue 02:00 PM - 10:00 PM
• Sat 06:00 AM - 02:00 PM
• Sun 06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to clients, passengers, and airport personnel by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor and coordinate dispatch communications, receiving calls for service and relaying relevant information to security-related personnel and site contacts.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting activities and escalating concerns according to site procedures.
• Maintain accurate dispatch logs, incident reports, and records of communications, personnel assignments, and response activity.
• Conduct regular and random patrols of assigned airport operations areas and perimeter locations, reporting unusual conditions or potential concerns.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.