Security Officer Dispatch Specialist

Socket.dev; Seattle (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Retirement plan

Medical/Dental/Vision

Life/AD&D insurance

Disability insurance

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Dispatch Specialist in Seattle, WA. You will serve and safeguard clients across multiple industries, coordinating security communications, documenting incidents, and dispatching personnel to support timely responses.

The role emphasizes customer service, calm incident response, and collaboration with transit and emergency responders. Full-time schedule with a competitive hourly pay.

Qualifications

• Minimum two years of security-related experience.
• 21 years of age or older.
• CPR certification is preferred.
• Guard card or license preferred.
• 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as per laws.
• Drug screening required where permitted.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to passengers, visitors, employees, and contractors by following security procedures and policies.
• Receive, prioritize, document, and dispatch calls for assistance and incidents to appropriate personnel.
• Monitor communications systems, logs, and incident reports; maintain shift records.
• Respond calmly to incidents and coordinate with field staff and agencies as needed.
• Conduct regular patrols of assigned facilities and perimeters.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Specialist in Seattle, WA, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatcher supporting a government transportation location, you will coordinate security-related communications, document incidents, and dispatch personnel to support timely responses. You will monitor activity, maintain clear communication with staff and stakeholders, and provide exceptional customer service while helping to deter incidents. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Full Time

Pay Rate: $30.33 / Hour

Job Schedule:

DayTimeFri05:00 AM - 03:00 PMSat05:00 AM - 03:00 PMSun05:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to passengers, visitors, employees, and contractors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a public transportation location.
• Receive, prioritize, document, and dispatch calls for assistance, incidents, alarms, and service requests to appropriate personnel and emergency responders.
• Monitor communication systems, cameras, alarms, and other dispatch-related tools; maintain accurate logs, incident reports, and shift records.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with field personnel, transit operations, and public agencies as needed.
• Conduct regular and random patrols around assigned facilities, transit areas, and perimeters when required; working environments and conditions may vary by location.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Be at least 21 years of age.
• CPR certification is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.