Security Dispatch Coordinator – Full-Time (Miami)

Allied Universal; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks a full-time Security Officer Dispatch Coordinator in Miami, FL. You will coordinate communications, monitor calls and activity, and dispatch personnel to support security needs at a commercial real estate location.

Responsibilities include maintaining logs, delivering exceptional customer service, and aiding a welcoming environment. Roles require experience, logs, and adherence to safety protocols.

Qualifications

• At least 1 year of security-related experience.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen as required by law.
• Licensing requirements may apply.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and management by following site procedures.
• Receive, document, prioritize, and dispatch security-related calls for service.
• Monitor radio, telephone, camera, alarm, and access-control communications and logs.
• Respond to incidents calmly and coordinate notifications with onsite personnel and responders.
• Support patrol activity and communicate observations to responding personnel.

Skills

Customer service

Communication

Dispatch coordination

Problem-solving

Education

High school diploma or equivalent

Tools

Radio communications

Alarm monitoring systems

Job description

Allied Universal, a leading security and facility services company, seeks a full-time Security Officer Dispatch Coordinator in Miami, FL. You will coordinate communications, monitor calls and activity, and dispatch personnel to support security needs at a commercial real estate location.

Responsibilities include maintaining logs, delivering exceptional customer service, and aiding a welcoming environment. Roles require experience, logs, and adherence to safety protocols.