Miami Night-Shift Healthcare Security Dispatcher

Allied Universal; Florida; On-site; USD 21,000 - 29,000; Full time

Job summary

Allied Universal is hiring a Security Officer Dispatch Console Operator in Miami, FL. The role involves coordinating security communications, monitoring access control, dispatching officers, and maintaining accurate records in a healthcare environment.

Position Type: Full Time. Pay Rate: $18.00 / Hour. Schedule includes Mon, Sat, Sun night shifts from 7:00 PM to 7:30 AM. Join a team focused on patient/visitor/staff safety and exemplary service.

Qualifications

• State, county, or city-issued security license preferred.
• Customer service experience preferred.
• Comfort using a computer or tablet.
• Access control and badge experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background checks required by law.
• Drug screen required by law.
• Licensing requirements may apply.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by following site-specific procedures, access-control protocols, and emergency response activities in a healthcare location.
• Monitor dispatch communications, receive calls for service, document details, and coordinate response from on-site personnel and/or emergency services.
• Respond to incidents and critical situations calmly, escalating concerns according to procedures.
• Maintain logs, incident reports, radio communications, and other dispatch-related records.
• Monitor cameras, alarms, access-control systems, and other security-related technology, reporting unusual activity and deterring unauthorized access.

Skills

Customer service

Computer skills

Access control

Badge access

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Allied Universal is hiring a Security Officer Dispatch Console Operator in Miami, FL. The role involves coordinating security communications, monitoring access control, dispatching officers, and maintaining accurate records in a healthcare environment.

Position Type: Full Time. Pay Rate: $18.00 / Hour. Schedule includes Mon, Sat, Sun night shifts from 7:00 PM to 7:30 AM. Join a team focused on patient/visitor/staff safety and exemplary service.