Night-Shift Healthcare Security Dispatcher

Allied Universal; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America\'s leading security and facility services company, is hiring a Security Officer Dispatch Console Operator in Miami, FL. You will coordinate security-related communications, monitor access control and badge activity, dispatch officers to support facility needs, and maintain accurate records.

You will provide exceptional customer service in a healthcare setting, helping create a welcoming environment for patients, visitors, and staff.

Qualifications

• High school diploma or equivalent required.
• Background check and drug screen required.
• Comfort using a computer or tablet preferred.
• Access control and badge experience preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and/or vendors by following site-specific procedures, access-control protocols, and emergency response activities in a healthcare location.
• Monitor dispatch communications, receive calls for service, document relevant details, and coordinate the appropriate response from on-site personnel and/or emergency services.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns according to established procedures.
• Maintain accurate logs, incident reports, radio communications, and other dispatch-related records in accordance with site policies.
• Monitor cameras, alarms, access-control systems, and other security-related technology, reporting unusual activity and helping to deter unauthorized access.

Skills

Customer service experience

Computer/tablet literacy

Access control and badge experience

18+ / 21+ age requirement

Background check compliance

Education

High school diploma or equivalent

Tools

Job description

Allied Universal, North America\'s leading security and facility services company, is hiring a Security Officer Dispatch Console Operator in Miami, FL. You will coordinate security-related communications, monitor access control and badge activity, dispatch officers to support facility needs, and maintain accurate records.

You will provide exceptional customer service in a healthcare setting, helping create a welcoming environment for patients, visitors, and staff.