Security Officer Full Time Dispatch Coordinator

Allied Universal; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks a full-time Security Officer Dispatch Coordinator in Miami, FL. You will coordinate communications, monitor calls and activity, and dispatch personnel to support security needs at a commercial real estate location.

Responsibilities include maintaining logs, delivering exceptional customer service, and aiding a welcoming environment. Roles require experience, logs, and adherence to safety protocols.

Qualifications

• At least 1 year of security-related experience.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check as required by law.
• Drug screen as required by law.
• Licensing requirements may apply.
• Driver’s license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and management by following site procedures.
• Receive, document, prioritize, and dispatch security-related calls for service.
• Monitor radio, telephone, camera, alarm, and access-control communications and logs.
• Respond to incidents calmly and coordinate notifications with onsite personnel and responders.
• Support patrol activity and communicate observations to responding personnel.

Skills

Customer service

Communication

Dispatch coordination

Problem-solving

Education

High school diploma or equivalent

Tools

Radio communications

Alarm monitoring systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Dispatch Coordinator in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatcher at a commercial real estate location, you will coordinate communications, monitor incoming calls and activity, and dispatch personnel to support security-related needs. You will maintain accurate logs, provide exceptional customer service, and help support a welcoming environment. Join Allied Universal, where our agile, reliable, and innovative teams put people first, work together, and act with integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

• Mon 06:00 AM - 02:00 PM
• Tue 06:00 AM - 02:00 PM
• Wed 06:00 AM - 02:00 PM
• Thur 06:00 AM - 02:00 PM
• Fri 06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or property management personnel by carrying out site-specific procedures, access-control protocols, and emergency response activities at a commercial real estate location.
• Receive, document, prioritize, and dispatch security-related calls for service, maintenance concerns, alarms, and other incidents to appropriate personnel.
• Monitor radio, telephone, camera, alarm, and access-control communications; maintain accurate activity logs, incident records, and dispatch reports.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications with onsite personnel and emergency responders as appropriate.
• Support regular and random patrol activity around buildings, parking areas, and perimeter locations by communicating observations and directing responding personnel.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.