Security Dispatch Analyst

RiseMe; Cumberland (RI); On-site; USD 29,000 - 40,000; Full time

Job summary

Allied Universal Security Services is seeking a GSOC Analyst (Security Dispatch Analyst) in Cumberland, RI. The position is full-time with flex hours, Monday through Friday and weekends, offering a starting rate of $25.00 per hour with paid orientation.

Ideal candidates have prior emergency dispatcher experience and strong customer service skills. The role involves monitoring security platforms, incident recognition, intelligence analysis, and coordinating with guards and stakeholders.

Qualifications

• High School Diploma or equivalent required.
• State training/licensing as required by law.
• One year of security experience or military/police background.
• Bachelor’s Degree or higher preferred in related field.

Responsibilities

• Serve as communications hub for Global Security.
• Monitor global events and assess impact for a high-profile client.
• Prepare risk and intelligence reports for stakeholders.
• Answer calls and provide appropriate response.
• Support crisis mitigation and after-action reporting.
• Assist in sending mass notifications.
• Monitor access control and CCTV alarms.
• Collaborate with Security Guard Force and partners.
• Assist management with additional tasks.

Skills

Executive communication

High stress decisions

Analytical thinking

Communication skills

Security awareness

Emergency response

Education

High School Diploma or equivalent

Bachelor’s Degree or higher (related field)

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Security Services is seeking to fill the position of a Security Dispatch Analyst in Cumberland, RI.

Full Time Flex Hours Monday - Friday Including Weekends Afternoon and Overnight

Weekly Pay Starting Rate $25.00 / hour with Paid Orientation

Ideal candidate would have prior emergency dispatcher experience

Candidate would be comfortable using computer or tablet and prior customer service experience

Allied Universal® is hiring a GSOC Analyst. The Global Security Operations Center (GSOC) Analyst supports the Global Security Management and other business function leaders for a high-profile customer. This role executes the various core functions of the GSOC to include, but not limited to incident recognition/escalation, intelligence analysis, emergency response, product security, and physical security. Analysts act as partners who work closely with teams across the security organization and the wider business to understand information requirements, deliver timely analysis, and present key insights to internal stakeholders.

RESPONSIBILITIES:

• Serve as communications hub for the Global Security department
• Monitor global events and assess/communicate impact to a high-profile customer
• Complete risk and intelligence driven reports to Global Security and other stakeholders
• Receive calls for help/assistance from employees worldwide and respond appropriately
• Provide support and participate in crisis mitigation and after-action reporting
• Assist in sending company mass notifications
• Monitor and communicate risks associated with supply chain assets
• Monitor health of all Global Security platforms and applications
• Monitor access control and CCTV systems for alarms and see to appropriate response
• Collaborate with Security Guard Force and other business partners to meet operational goals
• Assist Global Security Management with other tasks as assigned

QUALIFICATIONS:

• Must possess a high school diploma or equivalent
• Pass any State-required training or other qualifications for licensing
• Must possess one or more of the following:
  • Minimum of one year verifiable and successful security experience
  • Service in the active-duty military, military reserves, or National Guard
  • Service in auxiliary police or police cadets
  • Bachelor’s Degree or higher, preferably in a related field (e.g., Emergency Management, Communications, Information Technology, Political Sciences)
• Ability to operate radio or telephone equipment and/or console monitors
• Ability to communicate at an executive level, both written and orally, through superior communication skills
• Ability to make decisions, multi-task, and operate within high stress situations, often under time constraints
• Possess working knowledge of current global events and global geography/cultures
• Ability to analyze and think critically, sometimes under ambiguous circumstances
• Ability to follow written policy/procedures
• Solid computer knowledge and skills, experience working with complex platforms
• Equally comfortable working independently or collaboratively
• Self-motivated, highly responsive, and proactive, able to own tasks from start to finish

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree or higher in Emergency Management, Business, Economics, Communications, Information Technology, Political Sciences, Engineering, Geography, or related field
• Intelligence, corporate, military, and/or security experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com