Security Console Operator: Real-Time Security & Response

Sports Careers; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Sports Careers in Charlotte, NC seeks a Security Console Operator to oversee daily operations of surveillance, access control, and alarms, ensuring guest and staff safety. The role focuses on maintaining security systems, documenting incidents, and coordinating with vendors and venue operations.

It requires 3+ years in physical security and a degree in security-related field. This is a full-time, non-exempt position with flexible hours for events, standing for long periods, and lifting up to 30

Qualifications

• Associates or bachelor's degree in criminal justice, security management, or equivalent experience.
• 3+ years of experience in physical security, facilities protection, or a related role.
• Familiarity with security systems such as CCTV, access control, and alarm monitoring.
• Strong attention to detail and ability to identify vulnerabilities in physical infrastructure.
• Excellent communication and documentation skills.
• Ability to work independently and respond effectively under pressure.

Responsibilities

• Monitor and maintain physical security systems including surveillance cameras, access control, alarms, and perimeter protection.
• Ensure regular inspections of doors, gates, locks, and other physical barriers to ensure integrity and functionality.
• Ensure compliance with internal and external security protocols, standards, and regulations.
• Respond to and investigate security incidents, breaches, or alarms, documenting findings and escalating as needed.
• Respond in real time to emergency situations, including security breaches, alarms, and safety incidents.
• Maintain and troubleshoot security equipment to ensure optimal performance and uptime.
• Collaborate with venue operations and external security vendors to ensure alignment with safety protocols.
• Document and report security incidents, system malfunctions, and maintenance activities.
• Maintain accurate records of security activities, incident reports, and system maintenance logs.
• Support credentialing and access control for events, contractors, and deliveries.
• Stay current with industry best practices and emerging technologies in physical security.

Skills

Strong communication

Documentation skills

Attention to detail

Independence under pressure

Interpersonal skills

Education

Associate or Bachelor's in criminal justice or security management

Tools

CCTV systems

Access control

Alarm monitoring

Job description

Sports Careers in Charlotte, NC seeks a Security Console Operator to oversee daily operations of surveillance, access control, and alarms, ensuring guest and staff safety. The role focuses on maintaining security systems, documenting incidents, and coordinating with vendors and venue operations.

It requires 3+ years in physical security and a degree in security-related field. This is a full-time, non-exempt position with flexible hours for events, standing for long periods, and lifting up to 30