Security Communications Officer — CAD & Emergency Ops

Children's Health; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Parental Leave

Caregiver Leave

Adoption reimbursement

Retirement plan matching

Job summary

Children's Health in Dallas, TX, seeks a Communications Officer to manage emergency and non-emergency calls and coordinate departmental communications across telephone, radio, intercom, and public airway systems. This on-site role supports the Security Department and requires multitasking across several high- tech platforms.

The position requires a minimum of 2 years in related fields, a high school diploma or GED, and relevant certifications to meet TX requirements.

Qualifications

• 2+ years related experience in customer service, healthcare, security, law enforcement or military.
• High School diploma or GED required.
• Certifications meeting TX requirements (Public Safety Telecommunicator or Basic Telecommunications).

Responsibilities

• Operates emergency and non-emergency communication systems; receives requests for service by telephone; provides information and directions.
• Monitors security alarms: fire, generator, medical gas, door, trauma pager.
• Operates CAD and other technical computer systems.
• Maintains records of service requests and alarms.
• Monitors the hospital public airway system and video system.

Skills

Customer service

Healthcare

Security

Law enforcement

Military

Education

High School diploma or GED

Public Safety Telecommunicator / Basic Telecommunications Certificate

Tools

Computer Aided Dispatch (CAD)

Job description

Children's Health in Dallas, TX, seeks a Communications Officer to manage emergency and non-emergency calls and coordinate departmental communications across telephone, radio, intercom, and public airway systems. This on-site role supports the Security Department and requires multitasking across several high- tech platforms.

The position requires a minimum of 2 years in related fields, a high school diploma or GED, and relevant certifications to meet TX requirements.