Healthcare Emergency Communication Specialist - Dallas

Texas Health Resources; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Texas Health Resources seeks a Healthcare Emergency Communications Specialist in Dallas to support 24/7 operations in a fast-paced clinical environment. The role collaborates with clinical and security teams to coordinate responses and maintain situational awareness across all channels.

Full-time position with rotating shifts at Texas Health Dallas, focusing on rapid incident escalation, clear communication, and adherence to safety protocols.

Qualifications

• 1 year of experience in emergency communications or related field.
• 6 months knowledge of NIMS (preferred).
• 6 months Security Operations Center monitoring platforms (preferred).
• High School Diploma or equivalent required.
• Basic Telecommunications Certification or related TCOLE classes (12 months required).
• TLETS/CJIS certification (90 days required).

Skills

Emergency communications

Public safety communications

Customer service

Education

High School Diploma or Equivalent

Job description

26011107

Healthcare Emergency Communications Specialist

Bring your passion to Texas Health So We Are Better + Together

Work Location: Texas Health Dallas, 8200 Walnut Hill Lane Dallas, TX 75231

Work Hours: Full-Time: Rotating Shifts

Department Highlights

• Paid training.
• Friendly family-orientated environment.

Qualifications

Here’s What You Need:

Education

• High School Diploma or Equivalent Required.

Experience

• 1 Year experience in emergency communications, emergency management, healthcare operations, public safety communications, security operations center operations, law enforcement communications, military operations, customer service, or related field. Required.
• 6 Months Knowledge of National Incident Management System (NIMS). Preferred.
• 6 Months Security Operations Center monitoring platforms Preferred.

Licenses and Certifications

• Basic Telecommunications Certification other TCOLE related classes 12 Months Required And
• TLETS - Texas Law Enforcement Telecommunication Systems Certification CJIS 90 Days Required And
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