Security Command Center Dispatcher

Allied Universal; Graniteville (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k plans

Ongoing paid training programs

Career growth opportunities

Job summary

Allied Universal is seeking a Command Center Operator in Graniteville, SC. This full-time role supports day-to-day security operations by coordinating scheduling and communications for a high profile client.

The position involves maintaining schedules, clock-in/out accuracy, and serving as the liaison between field personnel and leadership. Two to three years of security experience is preferred, with proficiency in Microsoft Office and strong organizational and communication skills.

Qualifications

• High School diploma or equivalent.
• Minimum one year experience in scheduling or operations support.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Ability to remain calm, professional, and solution‑focused under pressure.
• Proficiency with Microsoft Office applications.
• High attention to detail with consistent documentation accuracy.

Responsibilities

• Accept, review, and execute temporary and last-minute work orders from client to support effective scheduling and coverage.
• Monitor and respond to incoming calls, alarms, and operational communications.
• Serve as a liaison between field personnel, supervisors, and management.
• Accurately document routine and unusual events through reports and logs (shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods).
• Provide guidance to security personnel during routine and emergency situations.
• Maintain confidentiality of employee, client, and operational information.
• Handle (without delay) complaints and unusual/critical event information.
• Responsible for portfolio-wide schedule build out and timekeeping operations, ensuring accurate clock‑in/clock‑out compliance and seamless alignment between client and Allied schedules.
• Places uniform orders for the portfolio in accordance with eligibility, sizing, and uniform requirements.
• Performs compliance code entry across the portfolio and issues completion certificates directly to employees.

Skills

Scheduling experience

Microsoft Office

Communication skills

Organization

Attention to detail

Calm under pressure

Education

High School diploma or equivalent

Job description

Allied Universal is seeking a Command Center Operator in Graniteville, SC. This full-time role supports day-to-day security operations by coordinating scheduling and communications for a high profile client.

The position involves maintaining schedules, clock-in/out accuracy, and serving as the liaison between field personnel and leadership. Two to three years of security experience is preferred, with proficiency in Microsoft Office and strong organizational and communication skills.