Security-Cleared Tax CSR — Data Entry & Support

I3 INFOTEK INC; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

A local administrative service provider is seeking a Customer Service Representative to handle taxpayer inquiries, process requests, and perform data entry functions. The role requires strong tax knowledge, attention to detail, and the ability to manage multiple systems while interacting with customers. The ideal candidate will have a high school diploma or equivalent and basic math skills, with proficiency in Excel and Google Workspace being preferred. This position is local to Phoenix, AZ and requires a security clearance.

Qualifications

• Strong tax knowledge and attention to detail required.
• Ability to manage multiple systems and customer interactions.

Responsibilities

• Handle taxpayer inquiries and process tax-related requests.
• Perform administrative duties and data entry functions.
• Respond to inquiries verbally and in writing.
• Utilize multiple databases for research.

Skills

Basic math skills

Excel experience

Education

High School Diploma or equivalent

Tools

Google Workspace / Google Tools

Job description

A local administrative service provider is seeking a Customer Service Representative to handle taxpayer inquiries, process requests, and perform data entry functions. The role requires strong tax knowledge, attention to detail, and the ability to manage multiple systems while interacting with customers. The ideal candidate will have a high school diploma or equivalent and basic math skills, with proficiency in Excel and Google Workspace being preferred. This position is local to Phoenix, AZ and requires a security clearance.