Security-Cleared System Administrator (TS/SCI) - Onsite Reston

Zachary Piper Solutions; Reston (VA); In loco; USD 70.000 - 105.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

401k plan

PTO

Sick leave

Descrizione del lavoro

Zachary Piper Solutions in Reston, VA is seeking a System Administrator with a focus on delivering technical troubleshooting services to meet customer needs. This onsite role requires handling basic customer problems, escalating where needed, and following incidents to resolution.

The ideal candidate holds Active TS/SCI clearance, 2+ years IT experience, PowerShell experience, Security+ certification, and excellent customer service skills.

Competenze

• Active TS/SCI clearance required.
• 2+ years of IT professional experience.
• Experience with PowerShell scripting.
• Security+ certification required.
• Excellent customer service skills required.

Mansioni

• Responds to basic customer problems and requests.
• Serves as the entry point for customers, documents, notifies proper department/desk.
• Escalates as necessary, and tracks and follows up on all incidents.
• Demonstrates technical qualities with exceptional customer service in daily responsibilities.
• Resolves system issues with various diagnostic tools.
• Mitigates issues within the internal system.
• Resolves incident tickets.

Conoscenze

PowerShell

Excellent customer service

2+ years IT experience

Formazione

TS/SCI clearance

Security+ certification

Descrizione del lavoro

Zachary Piper Solutions in Reston, VA is seeking a System Administrator with a focus on delivering technical troubleshooting services to meet customer needs. This onsite role requires handling basic customer problems, escalating where needed, and following incidents to resolution.

The ideal candidate holds Active TS/SCI clearance, 2+ years IT experience, PowerShell experience, Security+ certification, and excellent customer service skills.