Security-Cleared NOC Engineer Real-Time Ops

Gridiron IT; United States; On-site; USD 110,000 - 126,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

401(k)

Disability insurance

Life insurance

Pet insurance

Job summary

Gridiron IT is seeking a Junior NOC Engineer to monitor enterprise network devices, circuits, and services, performing first line troubleshooting and escalating complex issues to senior engineers. This role operates in a 24x7 environment, following SOPs, documenting incidents and outcomes, and supporting change and incident management while maintaining security clearances and compliance.

Applicants should have a Bachelor’s degree or equivalent, 4–6 years in NOC roles, and familiarity with

Qualifications

• Bachelor’s degree in computer science, information technology, or related field, or equivalent experience.
• 4–6 years in network operations, NOC, or junior network engineering with monitoring and first line troubleshooting.
• Foundational networking concepts: TCP/IP, VLANs, routing, switching, basic firewall behavior.
• Experience with network management tools such as SolarWinds; familiarity with Cisco/Juniper devices.
• Strong analytical, documentation, and communication skills; ability to work under pressure.
• US citizenship with current secret security clearance (active within past 24 months) and Security+ or DoD 8180 IAT-II.

Responsibilities

• Monitor enterprise network devices, circuits, and services using management tools and prioritize alerts by impact.
• Perform first line troubleshooting: verify reachability, interface status, link utilization, and basic configs.
• Execute SOPs for routine NOC tasks: health checks, device restarts, low risk changes.
• Document incidents, changes, and resolutions with clear symptoms, diagnostics, escalation, and outcomes.
• Support 24x7 operations with shift logs and concise handoffs to maintain continuity.
• Collaborate with senior engineers to gather diagnostics and learn advanced troubleshooting.

Skills

TCP/IP

VLANs

Routing

Switching

Firewall basics

Network troubleshooting

Documentation

Communication skills

Education

Bachelor’s degree in CS/IT or equivalent experience

Tools

Cisco devices

Juniper devices

SolarWinds

Job description

Gridiron IT is seeking a Junior NOC Engineer to monitor enterprise network devices, circuits, and services, performing first line troubleshooting and escalating complex issues to senior engineers. This role operates in a 24x7 environment, following SOPs, documenting incidents and outcomes, and supporting change and incident management while maintaining security clearances and compliance.

Applicants should have a Bachelor’s degree or equivalent, 4–6 years in NOC roles, and familiarity with