Security-Cleared IT Support Specialist (TS/SCI)

Leidos; Crane (IN); On-site; USD 52,000 - 94,000; Full time

Job summary

Leidos is seeking an IT Support Specialist to join our team at Crane, Indiana. In this role, you will support end user hardware, asset and configuration management, and secure communications systems for Naval Support Activity Crane, ensuring reliable IT infrastructure for mission-critical operations.

You will install and maintain desktop and VoIP devices, patch networks, manage patches, and deliver training to rotating military personnel on system configuration and secure communications, while

Qualifications

• Active TS/SCI clearance in DISS and required program access.
• Experience with Windows, Linux, and Unix based infrastructure.
• Experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Skills

End-user support

Troubleshooting

Communication

Microsoft Office

Ticketing experience

Education

Bachelor's degree + 1+ year experience

Associate degree + 3+ years

HS diploma / GED + 5+ years

Tools

ServiceNow

SCCM

MS Tools

Job description

Leidos is seeking an IT Support Specialist to join our team at Crane, Indiana. In this role, you will support end user hardware, asset and configuration management, and secure communications systems for Naval Support Activity Crane, ensuring reliable IT infrastructure for mission-critical operations.

You will install and maintain desktop and VoIP devices, patch networks, manage patches, and deliver training to rotating military personnel on system configuration and secure communications, while