Security-Cleared IT Specialist for Global Ops

Peraton; Arlington (VA); On-site; USD 86,000 - 138,000; Full time

Job summary

Peraton seeks IT Specialists to support the SITEC3 Enterprise Operations and Maintenance contract in Arlington, VA. You will maintain PCs, software, and network infrastructure, assist users remotely, and support AV/VTC systems for USSOCOM operations.

Responsibilities include incident response, ticketing via ServiceNow/Remedy, and hands-on work on LAN/WAN, devices, and network equipment. Occasional travel to NCR and relocation between Mark Center and Pentagon may be required.

Qualifications

• DoD TS/SCI clearance required.
• Experience with DoD 8140 Work Role Code 411 Intermediate level.

Responsibilities

• Provide initial incident response and resolve service tickets using approved tools including ServiceNow and Remedy.
• Install, configure, test, monitor, maintain, patch, and troubleshoot LAN/WAN infrastructure and related hardware/software.
• Install, configure, image, maintain, and troubleshoot desktop and laptop computers, mobile devices, printers, and peripherals.
• Install, configure, patch, update, and troubleshoot operating systems and software applications.
• Assist with diagnosing and resolving hardware, software, network, connectivity, and system-performance issues; escalate complex issues as needed.
• Support equipment refresh activities and data migration between systems.
• Install, maintain, and troubleshoot telecommunications systems and VTC endpoints.
• Install/terminate/test network cabling from communications rooms to end-user points.
• Label cables and patch panels per DoD standards; transport, relocate, and install IT equipment.
• Dispose of obsolete equipment per procedures.

Skills

DoD clearance

Incident response

LAN/WAN troubleshooting

AV/VTC support

Customer service

Education

HS Diploma

AS/AA degree

BS/BA

MS/MA

Tools

CCNA

Microsoft 365 Modern Desktop Administrator

Job description

Peraton seeks IT Specialists to support the SITEC3 Enterprise Operations and Maintenance contract in Arlington, VA. You will maintain PCs, software, and network infrastructure, assist users remotely, and support AV/VTC systems for USSOCOM operations.

Responsibilities include incident response, ticketing via ServiceNow/Remedy, and hands-on work on LAN/WAN, devices, and network equipment. Occasional travel to NCR and relocation between Mark Center and Pentagon may be required.