Security Ambassador - PT

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Wellness programs

Job summary

A leading entertainment company in Indiana is seeking a Security Officer to provide safety and assistance on the casino floor and surrounding areas. The ideal candidate must be at least 21 years old with a high school diploma and possess an energetic attitude. Responsibilities include patrolling, assisting customers, and writing reports for incidents. Competitive benefits are included, such as medical coverage and performance bonuses.

Qualifications

• Must be at least 21 years of age.
• Must have 6 months of customer-facing experience.
• Physically mobile with ability to lift up to 25 lbs.

Responsibilities

• Provide security and assistance in assigned areas.
• Patrol parking lots and assist customers.
• Write detailed reports for incidents.
• Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for illegal items on the casino floor.
• Assist customers: give directions, call cabs, help with car trouble, etc.
• Assist with table and slot drops.
• Observe soft count crew and secure transports to the soft count room.
• Dispatch officers to assignments and maintain activity logs.

Skills

Outgoing attitude

Customer service experience

Ability to initiate conversations

Physical mobility

Education

High school diploma or GED equivalent

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Overview

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer.
• Patrol of parking lots.
• Provide security escorts for all monetary transfers, fills, and credits.
• Oversee customers entering & exiting: provide crowd control, direct traffic, check I.D., check for bottles and other items not allowed on Casino floor.
• Provide assistance to customers: give directions, call cabs, assist with car trouble, etc.
• Assist with table and slot drops.
• Observe soft count crew doing the slot drop and transports funds to soft count room.
• Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room.
• Monitor all entry and exit from soft count, and vault.
• Serve as dispatcher: Dispatch other officers to various assignments, maintains activity log sheets and watch and record monitors.
• Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure.
• Testify in court on behalf of state gaming boards.
• Occasionally, strenuous physical activity is required.
• Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
• Keep work areas clean and free of safety hazards, debris and litter.
• Perform all job duties in a safe and responsible manner.
• Any reasonable request made by your supervisor or any management personnel.

Requirements

• Must be at least 21 years of age.
• Must have an outgoing, energetic and enthusiastic attitude
• Must be comfortable initiating conversations and creating a fun environment with our guests
• 6 months of customer-facing customer service experience preferred.
• High school diploma or GED equivalent required.
• Preferably six months related experience and/or training.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varied work areas such as confined spaces.