Security Officer - Full-Time

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage from day one

401(k) matching

Annual performance bonus

Job summary

A dynamic entertainment company in Pennsylvania is seeking an enthusiastic security personnel. This role involves fostering a fun and safe environment for guests, providing assistance in various capacities, and meeting physical requirements. Ideal candidates should be over 21, possess a high school diploma or GED, and have a passion for customer service. Join us in creating memorable experiences while ensuring safety and compliance at our casino.

Qualifications

• Outgoing, energetic and enthusiastic attitude is essential.
• Ability to create a fun environment for guests and coworkers.
• Comfortable with initiating conversations.
• Physically mobile with ability to push/pull/carry and lift up to 25 lbs, and perform in varied spaces.

Responsibilities

• Foster a fun and welcoming environment for guests.
• Provide security and assistance around the casino premises.
• Ensure safety and compliance with policies.
• Provide security on the casino floor and surrounding areas, monitor for safety hazards, and assist medical personnel as needed.
• Patrol parking lots and provide security escorts for monetary transfers and drops.
• Manage crowd flow, verify IDs, monitor cameras, and prevent prohibited items.
• Assist guests with directions, transportation, or car issues as necessary.
• Meet uniform, appearance and grooming standards and comply with policy.

Skills

Outgoing personality

Strong communication skills

Customer service orientation

Teamwork

Host attitude

Education

High school diploma or GED

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co‑workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards, and provides assistance to medical officer
• Patrol of parking lots
• Provide security escorts for all monetary transfers, fills, and credit
• Oversee customer boarding and disembarking: provide crowd control, direct traffic, check I.D., check for cameras, bottles and other items not allowed on Casino floor
• Provide assistance to customers: give directions, call cabs, assist with car trouble, etc
• Provide special assistance to disabled patrons as necessary
• Assist with table and slot drops
• Observe hard count crew doing the slot drop and transports tokens to hard count room
• Provide assistance for table drop by providing drop boxes, observing the count, and securing drop boxes in soft count room
• Monitor all entry and exit from hard count, soft count, and vault, and maintains logs of these activities
• Serve as dispatcher
• Dispatch other officers to various assignments and maintains activity log sheets
• Watch and record monitors
• Write detailed reports as required for incidents involving law violations and/or violations of company policy and procedure
• Testify in court on behalf of state gaming boards
• Occasionally, strenuous physical activity is required
• Meet department uniform, appearance and grooming requirements
• Meet attendance guidelines of the job and adhere to regulatory, department and company policies
• Keep work areas clean and free of safety hazards, debris and litter
• Perform all job duties in a safe and responsible manner
• Any reasonable request made by your supervisor or any management personnel

Requirements

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• Must be a minimum of 21 years of age
• High school diploma or G.E.D. Preferably six months related experience and/or training
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces