Security Alarm Dispatcher- 10pm-6:30am

Interface Security Systems LLC; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

8–10 hour shifts

Full benefits from day 1

3 weeks paid vacation

10 days paid sick time

Referral bonuses

Training provided

On-site in office

Job summary

Interface Security Systems LLC is seeking a Level 3 iSOC Coordinator to manage real-time security events, coordinate responses, and communicate with site personnel and emergency responders.

This on-site role operates nights from 10:00 PM to 6:30 AM, with 8-10 hour shifts, comprehensive benefits from day one, paid time off, and a team-driven culture focused on rapid, authoritative decisions.

Job description

Overview

As a Level 3 iSOC Coordinator, you will take on advanced responsibilities, managing real-time interactions and interventions during critical security events. Building on your expertise from previous levels, you will handle live audio communication with individuals at monitored sites, using two-way systems to prevent security breaches, manage incidents such as trespassing, and de-escalate potential threats. Your ability to think quickly and communicate with authority will be key to resolving incidents in real time. This role demands a high level of skill in alarm verification, video monitoring, and rapid decision-making, all while maintaining clear and direct communication with customers and emergency personnel. As a Level 3 Coordinator, you will not only respond to alarms but also provide solutions by directly addressing security violations. This position allows for greater responsibility and impact in a fast-paced, technology-driven environment, as you continue to grow within the iSOC team. What's in it for you? Shift Hours: Position requires availability between 10pm-6:30am, based on labor demands Flexible Schedule: We offer 8-10 hour shifts which provides more flexible options on the number of days worked per week. (Your work hours will be scheduled between this time range. Could be 8 or 10 hour shifts.) Full benefits on Day 1 of employment to support you from the start 3 weeks paid vacation time and 10 days paid sick time Uncapped employee referral bonuses Customer focused, energetic and engaging work culture working as one team Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Schedule & Availability Requirements: Interface Systems operates 24 hours a day, 7 days a week, 365 days a year. This position requires employees to work a schedule that includes weekends and holidays. Candidates must be able to meet these scheduling requirements as part of their regular work schedule.