Security Account Manager & Client Success Lead

First Coast Security; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

First Coast Security is hiring an Account Manager to oversee day-to-day operations for assigned contracts, including training, disciplinary actions, payroll, and scheduling. The role focuses on maintaining strong client relationships, meeting contractual obligations, and ensuring timely reporting and compliance.

The candidate should have a 4-year degree in criminal justice or business administration (or related field) and strong interpersonal skills, with the ability to manage multiple

Qualifications

• Outstanding interpersonal and communications skills.
• Ability to work in a team environment.
• Ability to manage multiple priorities, complex situations, a diverse work team and client expectations.

Responsibilities

• Ensure all required reporting and contract compliance requirements are met.
• Maintain regular communication with client and address issues.
• Coordinate and conduct OTJ site-specific training.
• Manage staff performance and development.
• Ensure policies and procedures are followed.

Skills

Interpersonal skills

Communication

Teamwork

Prioritization

Education

4-year degree in criminal justice

Business administration or related field

Tools

PowerPoint

Microsoft Word

Cellular device usage

Job description

First Coast Security is hiring an Account Manager to oversee day-to-day operations for assigned contracts, including training, disciplinary actions, payroll, and scheduling. The role focuses on maintaining strong client relationships, meeting contractual obligations, and ensuring timely reporting and compliance.

The candidate should have a 4-year degree in criminal justice or business administration (or related field) and strong interpersonal skills, with the ability to manage multiple