Security Account Manager - Client Leadership & Ops

Securitas Global Clients America; Charlotte (NC); On-site; USD 95,000 - 99,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental

Vision

5 PTO

401K

Job summary

Securitas Security Services USA, Inc. in Charlotte, North Carolina is seeking an Account Manager to oversee security operations for assigned client accounts, manage staffing, scheduling, training, and supervise personnel while fostering strong client relationships.

The ideal candidate will deliver exceptional service, handle multiple priorities, and ensure compliance with site procedures and post orders; a minimum Associate Degree and several years in security or business management are expected.

Qualifications

• Serves key point of client contact to ensure high quality customer service.
• Willing to fill in at lower levels when necessary while managing high-level responsibilities.
• Successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels.

Responsibilities

• Oversees security operations for assigned client accounts, ensuring exceptional service delivery, issue resolution, and operational excellence.
• Manages staffing, scheduling, training, and supervision of security personnel while driving client relationship management, service enhancements, business growth opportunities, and compliance with site‑specific procedures and post orders.

Skills

Customer service

Time management

Multitasking

Organization

Communication skills

Education

Associate Degree

Equivalent education/experience

Job description

Securitas Security Services USA, Inc. in Charlotte, North Carolina is seeking an Account Manager to oversee security operations for assigned client accounts, manage staffing, scheduling, training, and supervise personnel while fostering strong client relationships.

The ideal candidate will deliver exceptional service, handle multiple priorities, and ensure compliance with site procedures and post orders; a minimum Associate Degree and several years in security or business management are expected.