Security Account Manager: Client Solutions Lead

Securitas Inc.; Denver (CO); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K Options

Life, AD&D, & Disability Insurance

Virtual Medical Appointments With Tele

Paid Time Off, Paid Training

Paid Weekly.

Employee Assistance Program.

DailyPay Access Program!!

Discounts on childcare, pet care, etc.

Job summary

Securitas Inc. in Aurora, CO is seeking a Security Account Manager to lead security services for a group of smaller accounts, overseeing client service and post orders.

The role requires coordinating staffing, scheduling, training, and supervision of security officers, while ensuring high quality service and adherence to client contracts.

You will work with client representatives on status updates, and assist in budgeting, payroll records, and safety compliance.

Qualifications

• High School Diploma or GED required.
• Associate degree and 3 years of responsible experience in security or business management, or equivalent.
• Additional relevant experience can be substituted for education on a year-for-year basis.
• Above average computer/technology skills needed.
• Excellent customer service and team leadership skills.

Responsibilities

• Serves as a key point of client contact to ensure high-quality service for assigned accounts; evaluates service quality and initiates corrective action.
• Meets with client representatives for status updates; assists in contract negotiations; supports start-up and staffing.
• Oversees recruitment, training, development and retention of staff; coaches employees and handles disciplinary actions as needed.
• Assists in development and administration of budget related to assigned account.
• Ensures compliance with laws, policies and procedures; maintains payroll records and equipment inventories.

Skills

Customer service

Leadership

Independent work

Attention to detail

Stress management

Education

High School Diploma or GED

Associate degree with 3 years experience

Job description

Securitas Inc. in Aurora, CO is seeking a Security Account Manager to lead security services for a group of smaller accounts, overseeing client service and post orders.

The role requires coordinating staffing, scheduling, training, and supervision of security officers, while ensuring high quality service and adherence to client contracts.

You will work with client representatives on status updates, and assist in budgeting, payroll records, and safety compliance.