Security Account Manager

Securitas USA; Aurora (CO); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Life insurance

AD&D insurance

Disability insurance

Telemedicine

Paid time off

Paid training

Weekly pay

Employee assistance

DailyPay

Childcare discounts

Pet care discounts

Vehicle discounts

Cell phone discounts

Travel discounts

Job summary

Securitas USA is seeking a Security Account Manager in Aurora, CO to oversee security services for a group of smaller accounts. You will supervise Security Supervisors, influence staffing, scheduling, and training, and coordinate post orders and security plans to ensure high-quality service for clients.

The role emphasizes client interaction, problem resolution, and opportunities for expansion, with a focus on adherence to safety standards and company policies across sites.

Qualifications

• Experience coordinating security services for multiple accounts
• Strong communication and client service skills

Responsibilities

• Oversee security services for assigned accounts and supervise site staff
• Coordinate scheduling, staffing, and training to meet client needs
• Develop post orders, security plans, and risk assessments
• Support business development and expansion with client relations
• Ensure compliance with company policies and safety regulations

Job description

Security Account Manager - Full Time

Primary Location: Aurora, CO

Salary Range: $55,000-$58,000/YR

Securitas plays an essential role for our clients and in society. The Security Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

As the Security Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor, or Account Manager this role is a great fit for you.

Perks & Benefits

• Medical, Dental, Vision & 401K Options.
• Life, AD&D, & Disability Insurance.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off, Paid Training. & Paid Weekly.
• Employee Assistance Program.
• DailyPay Access Program!!
• Discounts on Childcare, Pet care, vehicles, cell phones, travel & So Much More!

Essential Functions

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.

Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.

Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.

Assists in development and administration of budget in relation to assigned account.

Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information.

Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; will be required to stand post in the event we are unable to find coverage, reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally, inspects all posts as part the evaluation of security staff.

Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.

Performs tasks and duties of a s