Security

Holiday Inn NOLA; New Orleans (LA); On-site; USD 25,000 - 33,000; Part time

Job summary

Holiday Inn NOLA in New Orleans' Central Business District is seeking a part-time Security Officer to protect guests, staff, and hotel property during the night shift.

You will patrol all areas, monitor cameras and access points, respond to incidents, assist guests, enforce policies, and complete detailed reports while maintaining professional hospitality and safety standards.

Qualifications

• Education: college degree or high school diploma with related experience.
• Strong observational and problem-solving skills.
• Clear communication, verbal and written.
• Basic understanding of security systems and procedures.
• Professional, courteous customer-service demeanor.
• Ability to stand or walk for extended periods.

Responsibilities

• Patrol all hotel areas including guest floors and public spaces.
• Monitor security cameras, alarms, and access control points.
• Respond promptly to incidents and document actions taken.
• Assist guests and employees with safety-related concerns.
• Enforce hotel policies while maintaining professionalism.
• Complete detailed incident and shift reports.
• Collaborate with local law enforcement and emergency services when needed.
• Conduct routine safety inspections (fire extinguishers, doors, lighting).
• Support loss prevention efforts and investigate suspicious activity.
• Participate in safety drills and ongoing training sessions.
• Provide emergency first aid or CPR if certified.

Skills

Observational skills

Problem-solving

Communication skills

Security systems knowledge

Customer service mindset

Stamina

Education

High School Diploma or College Degree

Job description

129 rooms | 250 sq. ft. meeting/event space Amenities: pool, fitness center. Located in the heart of the Central Business District, our newly redesigned hotel is just steps from top New Orleans landmarks - only two blocks from the Caesars Superdome and Smoothie King Center, and three blocks from Canal Street and the French Quarter.

Designed for both business and leisure travelers, this focused-service property delivers modern amenities, reliable consistency, and streamlined guest service. It's an ideal environment for hospitality professionals who take pride in efficiency, cleanliness, and creating a welcoming stay for every guest.

The Security Officer is responsible for ensuring the safety and security of all guests, employees, and hotel property. This role plays a critical part in maintaining a welcoming and secure environment through regular patrols, incident response, and adherence to hotel safety procedures.

JOB DESCRIPTION
Job Title: Security Officer
Department: Security
Supervision Exercised: N/A
Supervision Received: General Manager / Area Director of Security
Part-Time: 10:00 p.m. - 6:00 a.m.

MINIMUM REQUIREMENTS

• Education: College degree or High School Diploma with related experience
• Skills and Knowledge: Strong observational and problem-solving skills. Ability to remain calm and make sound decisions in high-stress situations. Clear communication skills, both verbal and written. Basic understanding of security systems and emergency procedures. Ability to maintain confidentiality and handle sensitive information. Customer-service mindset with a professional, approachable demeanor. Ability to stand or walk for extended periods.

JOB DUTIES

• Patrol all areas of the hotel, including guest floors, public spaces, back-of-house areas, and parking lots.
• Monitor security systems, cameras, alarms, and access control points.
• Respond promptly to incidents, disturbances, or emergency situations and document all actions taken.
• Assist guests and employees with safety-related concerns or escorts upon request.
• Enforce hotel policies while maintaining professionalism and hospitality.
• Complete detailed incident and shift reports.
• Collaborate with local law enforcement, fire departments, and emergency responders when necessary.
• Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.).
• Support loss prevention efforts and investigate theft or suspicious activity.
• Participate in safety drills and ongoing training sessions.
• Provide emergency first aid or CPR if certified and needed.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.