IT Administrator

Aleron; Sunnyvale (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Acara Solutions is seeking a hands-on IT hardware support specialist to manage growth in hardware requests for Space customers. You will help with data migrations, imaging, and refreshes while addressing end-user needs and maintaining alignment with security requirements.

The role involves installing and configuring network devices, troubleshooting printers and PCs, relocating staff, and activating data drops. A background check and ability to obtain security clearance are required.

Qualifications

• Minimum 5 years experience in data migrations, imaging, and refreshes.
• Experience in basic hardware repair, component-level knowledge, Windows OS and application troubleshooting.
• Setup and configuring PCs, creating local accounts, and acquiring static IPs on customer networks.

Responsibilities

• Support end users for IT hardware and software.
• Install and configure network devices; troubleshoot network printing/scanning devices.
• Assist in relocation of customer employees; activate data drops and connect PCs.
• Troubleshoot LAN issues and set up PCs with proper configurations.
• Imaging of laptops and PCs for deployment.

Skills

Data migrations

Imaging

PC deployment

Hardware repair

Network troubleshooting

Tools

Windows OS

Network devices

Printers/Scanners

Telecom data drops

Job description

You will help manage the growing demand for new-hire hardware requests, computer, refresh, and peripheral requests for our Space customers. At this time, the additional support would also help reduce the backlog of hardware requests and improve request turnaround times in alignment with established standards and business requirements.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

What You'll Do:

• Perform a variety of duties in support of end users for IT hardware and/or software.
• Basic technical certification, hardware repair, component level knowledge, operation systems (Windows and application knowledge, troubleshooting techniques
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices.
• Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).
• Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Set up and configure PCs

Job Requirements

What You'll Bring:

• Minimum of 5 years experience doing data migrations, imaging, refreshes
• Minimum of 5 years of experience in basic technical hardware repair, component level knowledge, operating system (Windows) and application knowledge, troubleshooting techniques
• Minimum of 5 years of experience in Setup and configuring PC"s (creating local accounts and acquire static IPs on customer's Intranet and networks).

What Sets You Apart:

• Evaluates and tests software programs to verify functionality according to specifications and standards
• Demonstrates excellent Customer Service
• Install and configure network devices (i.e. network printers, scanners, plotters, PCs, etc.). Troubleshoot problems with network printing and scanning devices. Perform data termination/ activation in telecommunication closets aka network connect (activation of data drops).
• Repair and replace data connectors on network cables and data drops.
• Assist in the relocation of customer employees on the facility (move PCs and activate data drops in new location).Troubleshoot network issues with PCs and LAN (duplex mismatches, duplicate IPs, corrupt firewall software, proxy configuration issues, etc.)
• Assist with imaging of laptops and PCs for deployment.

Additional Information:

Upon offer of employment, the individual will be subject to a background check and a drug screen.

Possible lifting may be required up to 50 lbs.

Successful candidate must be able to obtain and maintain security clearance.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.