Secure VTC/UC Engineer – AV Systems Specialist

GCA; Quantico (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time off includes 10 federal holi

Bereavement Leave

Parental Leave

PTO Cash out

Company Paid STD and LTD

Life and AD&D Insurance

Medical, Prescription, Dental, and Vis

401k Savings and company match

Employee referral program

Job summary

GCA is seeking a VTC/VoIP Engineer to support secure conference and collaboration environments. You will install, integrate, and maintain AV/VTC systems and ensure compliance with DoD cybersecurity and STIG requirements.

You will work with Cisco VTC infrastructure and UC platforms, schedule sessions, provide user training, and document system configurations while collaborating with senior engineers on deployments and outages, including after-hours support.

Qualifications

• 3+ years of AV/VTC system support and maintenance.
• 2–5 years IT experience with VTC/UC in a secure enterprise environment.
• Hands-on experience with Cisco VTC infrastructure and scheduling tools.
• DoD 8570 - IAT Level II certification.
• Secret clearance required; TS/SCI preferred.

Responsibilities

• Maintain, support, and troubleshoot AV/VTC systems in classified and unclassified environments.
• Install and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling).
• Monitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms.
• Administer and configure VTC and UC endpoints, infrastructure, and user access.
• Ensure all AV and UC systems meet DoD cybersecurity and STIG requirements.
• Perform firmware and software updates on codecs and AV equipment.
• Deliver training and support to end users on AV and UC systems.
• Provide documentation and diagrams for system configuration, wiring, and troubleshooting.
• Collaborate with senior engineers on system design, upgrades, and project deployments.
• Respond to outages and system issues, including after-hours support as needed.

Skills

Cisco VTC

UC platforms

VTC support

DoD security

Customer service

Tools

Cisco TMS

CMS

CMM

Job description

GCA is seeking a VTC/VoIP Engineer to support secure conference and collaboration environments. You will install, integrate, and maintain AV/VTC systems and ensure compliance with DoD cybersecurity and STIG requirements.

You will work with Cisco VTC infrastructure and UC platforms, schedule sessions, provide user training, and document system configurations while collaborating with senior engineers on deployments and outages, including after-hours support.