Secure EUC Technician — TS/SCI Ready

Mission Technologies, a division of HII; Springfield (VA); On-site; USD 55,801 - 125,000; Full time

Job summary

HII’s Mission Technologies division seeks an End-User Computing Technician for a high-impact government program. You will provide advanced desktop support for end-user computing environments, ensuring secure workstations, peripherals, and productivity tools, with TS/SCI clearance and CI poly potential.

The role covers Windows/Citrix EUC, software/hardware lifecycles, and security configurations per SRGs/STIGs.

Qualifications

• 5+ years progressively responsible IT desktop administrator experience.
• Deploying and managing Windows or ThinLinux end-client solutions.
• Providing support to EUC platforms and applications such as Citrix ZenDesktop, App-V, Dell Wyse Manager, and Windows Terminal Services.
• Installing, configuring, monitoring, and troubleshooting Microsoft and third-party apps.
• Patching OS and apps via MECM/SCCM with testing, rollback, and validation.
• Applying and maintaining security configurations based on SRGs and STIGs.
• TS/SCI clearance required with ability to obtain and maintain CI Poly.

Responsibilities

• Provide advanced desktop support and troubleshooting for end-user computing environments.
• Diagnose complex issues and support hardware/software lifecycles.
• Resolve escalated service desk tickets and deploy workstations and configurations.
• Troubleshoot Windows, Citrix issues; configure endpoint security tools; fix network/auth problems.
• Participate in hardware lifecycle planning and software packaging/distribution.
• Document support procedures and drive process improvements.

Skills

EUC administration

Windows/Citrix support

MECM/SCCM patching

Security STIGs

TS/SCI clearance

CI poly willingness

Education

High School Diploma or equivalent

Bachelor's degree in related field

Tools

Citrix ZenDesktop

App-V

Dell Wyse Manager

Windows Terminal Services

MECM/SCCM

Job description

HII’s Mission Technologies division seeks an End-User Computing Technician for a high-impact government program. You will provide advanced desktop support for end-user computing environments, ensuring secure workstations, peripherals, and productivity tools, with TS/SCI clearance and CI poly potential.

The role covers Windows/Citrix EUC, software/hardware lifecycles, and security configurations per SRGs/STIGs.