Secure Enclave IT Specialist Windows/Linux, VMware

AeroVironment, Inc.; Northern (KY); Hybrid; USD 75,000 - 114,000; Full time

Benefits offered by this job

9/80 work schedule

Paid holiday shutdown

401K with company matching

Job summary

AeroVironment, Inc. is seeking an IT Specialist to support secure, mission-critical computing environments and end users within closed-network enclaves. You will provide hands-on technical support, system administration, infrastructure monitoring, and troubleshooting across Windows and Linux environments.

The role emphasizes a strong customer-service mindset, experience with enterprise systems, and growth in virtualization and automation. Onsite work with standard business hours is expected.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field; equivalent experience may be considered.
• Minimum of 2 years of experience in systems/network administration or technical support.
• Experience troubleshooting hardware and software in a customer-facing environment.
• Working knowledge of virtualization technologies, preferably VMware vSphere.
• Basic understanding of networking concepts and network infrastructure.
• Experience creating scripts to automate tasks.
• Strong problem-solving, research, and communication skills; ability to work independently in time-sensitive environments.

Responsibilities

• Provide technical and system administration support for two closed-enclave environments, including infrastructure, users, and services.
• Monitor infrastructure and systems proactively to identify issues before service interruptions occur.
• Troubleshoot hardware, software, and system issues directly with end users in a hands-on support environment.
• Support Windows and Linux operating systems across networked and standalone configurations.
• Assist with virtualization administration, including creation, migration, and backup of virtual machines within VMware vSphere environments.
• Support and maintain networking equipment and infrastructure while applying networking best practices.
• Implement and maintain configuration management processes and system documentation.
• Develop and maintain scripts to automate system administration tasks using Bash or Python.
• Ensure systems remain compliant with security policies, procedures, and requirements.
• Prepare and maintain technical documentation, user guidance materials, policies, and SOPs.
• Assume primary ownership of technical support responsibilities for assigned enclaves within six months.
• Provide onsite support coverage Monday through Friday during normal business hours.

Skills

Windows

Linux

Scripting Bash/Python

Networking basics

Troubleshooting

Customer service mindset

Time management

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

VMware vSphere

Job description

AeroVironment, Inc. is seeking an IT Specialist to support secure, mission-critical computing environments and end users within closed-network enclaves. You will provide hands-on technical support, system administration, infrastructure monitoring, and troubleshooting across Windows and Linux environments.

The role emphasizes a strong customer-service mindset, experience with enterprise systems, and growth in virtualization and automation. Onsite work with standard business hours is expected.