Secure Enclave IT Engineer (Windows/Linux)

AV; North Dakota; On-site; USD 75,000 - 114,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company matching

9/80 work schedule

Job summary

AV is seeking an IT Specialist to support secure, mission‑critical computing environments and end users within closed‑network enclaves. You will provide hands‑on technical support, system administration, virtualization, and scripting to automate tasks.

Requirements include U.S. citizenship, ability to obtain a Secret clearance, a bachelor’s degree in CS/IT (or equivalent), and 2+ years in relevant IT roles. The role emphasizes service orientation and independent problem solving.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field; equivalent experience may be considered in lieu of a degree.
• Minimum of 2 years of experience in systems administration, network administration, or technical support roles supporting Windows, Linux, or MacOS environments.
• Experience troubleshooting hardware and software issues in a customer-facing support environment.
• Working knowledge of virtualization technologies, preferably VMware vSphere.
• Basic understanding of networking concepts and network infrastructure.
• Experience creating scripts to automate administrative or operational tasks.
• Strong problem-solving, research, and communication skills with the ability to work independently in time-sensitive environments.

Responsibilities

• Provide technical and system administration support for two closed-enclave environments, including infrastructure, users, and services.
• Monitor infrastructure and systems proactively to identify and address issues before service interruptions occur.
• Troubleshoot hardware, software, and system issues directly with end users in a hands-on support environment.
• Support Windows and Linux operating systems across networked and standalone configurations.
• Assist with virtualization administration, including creation, migration, and backup of virtual machines within VMware vSphere environments.
• Support and maintain networking equipment and infrastructure while applying networking best practices.
• Implement and maintain configuration management processes and system documentation.
• Develop and maintain scripts to automate system administration tasks using tools such as Bash or Python.
• Ensure systems remain compliant with all applicable security policies, procedures, and operational requirements.
• Prepare and maintain technical documentation, user guidance materials, policies, and standard operating procedures.
• Assume primary ownership of technical support responsibilities for assigned enclaves within six months of hire.
• Provide onsite support coverage Monday through Friday during normal business hours.

Skills

Problem solving

Research

Communication

Scripting

Education

Bachelor's degree in CS/IT

Tools

VMware vSphere

Networking concepts

Job description

AV is seeking an IT Specialist to support secure, mission‑critical computing environments and end users within closed‑network enclaves. You will provide hands‑on technical support, system administration, virtualization, and scripting to automate tasks.

Requirements include U.S. citizenship, ability to obtain a Secret clearance, a bachelor’s degree in CS/IT (or equivalent), and 2+ years in relevant IT roles. The role emphasizes service orientation and independent problem solving.