Secruity Service Technician

Pro-Tec Design; Minnetonka (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading security technology integrator in the Twin Cities is seeking a skilled Service Technician. You will maintain and troubleshoot electronic security systems for commercial clients, ensuring safety and compliance. Join a 100% employee-owned company that values accountability and professional growth.

Benefits

Training and certifications paid

Ownership culture

Qualifications

• 5+ years of field service experience in low-voltage/security systems.
• Ability to read system diagrams and technical documents.

Responsibilities

• Diagnose and repair access control, video surveillance, intercom, and intrusion systems.
• Document your work accurately via service tickets and timesheets.

Skills

Communication

Problem Solving

Education

Minnesota Power Limited Technician (PLT) license

Tools

Lenel

AMAG

DSX

ProWatch

Feenics

Brivo

Genea

Verkada

Milestone

Exacq

Avigilon

Job description

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Service Technician - Security Systems

Location: Twin Cities, MN

Company: Pro-Tec Design | 100% Employee-Owned

Who We Are

Pro-Tec Design is a trusted security technology integrator based in the Twin Cities. We design, install, and support electronic security systems that protect people, property, and data. Our work spans hospitals, schools, and government buildings, emphasizing the importance and impact of our services.

We are growing rapidly and proud to be 100% employee-owned, meaning every team member has a stake in our success.

The Role

We are seeking a skilled Service Technician to join our team. You will maintain and troubleshoot electronic security systems, including video surveillance, access control, intrusion detection, and intercoms, for our commercial clients.

What You'll Do

• Diagnose and repair access control, video surveillance, intercom, and intrusion systems
• Provide prompt, professional service with clear communication to customers and team members
• Document your work accurately via service tickets and timesheets
• Maintain safety standards on every job site (OSHA compliance required)
• Stay current on industry certifications and technology
• Represent Pro-Tec with professionalism and accountability

What You'll Bring

• 5+ years of field service experience in low-voltage/security systems
• Minnesota Power Limited Technician (PLT) license
• Strong communication and problem-solving skills
• Ability to read system diagrams and technical documents
• Familiarity with computers, IP networks, and system programming
• Valid driver's license, clean record, and ability to maintain DOT medical card
• Must pass BCA background check and drug screening

Bonus Points For

• Experience with systems like Lenel, AMAG, DSX, ProWatch, Feenics, Brivo, Genea, Verkada, Milestone, Exacq, Avigilon, or similar
• Basic networking and Windows OS experience
• Manufacturer certifications (a major plus)

Why Work Here?

• You're not a number - you're an owner
• We pay for your training and certifications
• You'll work on systems that matter - for clients who depend on us
• You'll be part of a team that values accountability, initiative, and doing the job right

Ready to Own It?

If you're a skilled technician who takes pride in your work, eager to learn, and ready to be part of something bigger, we want to hear from you.

Salary: $42.99 - $47.73 per hour

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Security and Investigations