Secretary, Registration (SW)

CharterCARE of Rhode Island; North Providence (RI); On-site; USD 32,000 - 42,000; Full time

Job summary

CharterCARE Our Lady of Fatima Hospital in North Providence, RI is seeking Administrative Support Workers for a full-time 1st shift (7:00 am - 3:30 pm). The role greets patients, ensures pre-authorization, and registers patients in the ADMI system.

You will assemble medical records, handle phone calls, and participate in department and hospital performance improvement activities. A High School Diploma or GED is required, with one year of office or hospital experience preferred.

Qualifications

• High School Diploma or GED required.
• One year of office or hospital experience preferred.
• Good visual and auditory acuity and dexterity.

Responsibilities

• Greet patients upon arrival in the department.
• Assist with pre-authorization of visits prior to treatment.
• Register patients into the hospital’s ADMI system.
• Assemble and retrieve medical records for patient visits.
• Answer phones and relay messages clearly.
• Support performance improvement activities within the department and hospital.

Skills

Organization

Prioritization

Communication

Phone message transcription

Interpersonal skills

Independent work

Education

High School Diploma or GED

Job description

CharterCARE Our Lady of Fatima Hospital 8560-Admitting North Providence , RI

Administrative support workers Full Time regular (64-80 hrs) , 1st Shift , 7:00 am - 3:30 pm

Summary: Greets patients upon arrival in the department. Insures pre-authorization of visit prior to treatment. Registers patients into the hospital’s ADMI system. Assembles medical records/retrieves medical records for patient visits. Answers phones as needed. Participates in performance improvement activities within department and hospital. Education: High School Diploma or GED. Experience: One year experience in office/hospital setting preferred. Working Conditions, Physical Environment and/or Safety Requirements: Lifting up to 30 lbs. and occasionally lifting and/or carrying such articles as files, books, etc. Involves frequent standing, sitting, walking, stooping, bending, and reaching. Good visual and auditory acuity as well as good manual dexterity required.

Skills and Abilities

• Skills in organization and priority setting.
• Ability to communicate effectively and work collaboratively with office peers/other departments.
• Ability to respond to incoming calls, transcribe detailed and accurate messages.
• Ability to utilize sound interpersonal skills when interacting and taking into consideration cultural background, linguistic skills and age of customers.
• Ability to work independently and identify tasks that need to be completed.