Sr Patient Access Rep

Brown Medicine; Providence (RI); On-site; USD 28,000 - 45,000; Full time

Job summary

Brown University Health is seeking a dedicated Patient Registration Supervisor to oversee the Emergency Department registration team. You will coordinate scheduling, monitor workflows, and ensure accurate and timely patient registrations while supporting project initiatives and training new staff.

Responsibilities include preparing monthly statistics, guiding admissions procedures, and acting as a resource in the supervisor's absence.

Qualifications

• Demonstrated leadership skills to coordinate activities with staff and assign work for timely completion.
• Knowledge of medical terminology and third party insurance information.
• Experience with computer systems and standard office applications.

Responsibilities

• Coordinate the work of Patient Registration Representatives in the Emergency Department.
• Prepare monthly statistical reports and handle related projects.
• Orient new admitting department staff to the computer system and procedures.

Skills

Leadership

Prioritization

Customer relations

Office software

Education

High school diploma or equivalent

Tools

Medical billing software

Cash handling

Job description

SUMMARY: Under the general direction of the Supervisor of Patient Registration, coordinates the work of Patient Registration Representatives through scheduling, monitoring, and assisting to ensure accurate and timely patient registrations in the Emergency Department. Prepares monthly statistical reports and coordinates various projects as needed. Orients new admitting department employees to the computer system and selected shift procedures. Acts as a resource in the absence of the Patient Registration Supervisor as needed. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: May participate in the performance and review of QC and maintenance records, providing recommendations as needed. May participate in the writing of laboratory procedures. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE:Demonstrated leadership skills to effectively coordinate activities with staff, able to prioritize and assign work to ensure timely completion. High school graduate or equivalent. Knowledge of medical terminology, third party insurance information and standard office computer applications. EXPERIENCE:Minimum of two years prior experience in patient registration or third party billing in an automated medical billing environment. Excellent customer relations and organizational skills, knowledge of third party insurance requirements, and experience with computer systems and cash collections. Sitting for long periods of time at workstation requiring the continuous use of a computer and telephone. May have to do moderate walking, depending on location of the assignment. Ability to lift up to ten pounds.

Pay Range:

$19.97-$32.96

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

The Miriam Hospital - 164 Summit Ave Providence, Rhode Island 02906

Work Type:

off every other weekend, thursday and Monday

Work Shift:

Evening

Daily Hours:

8 hours

Driving Required:

No