Secretary, Medical Admin Sr-SHARE (Psychiatry) - 40 hours, days

UMass Memorial Health; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

An established health system is seeking a dedicated medical secretary to join their dynamic team. This role is pivotal in coordinating medical office activities, providing exceptional administrative support, and ensuring smooth operations within the clinic. You will be responsible for managing patient visits, transcribing reports, and maintaining confidential records, all while fostering a welcoming environment for patients and staff alike. With a commitment to exceptional patient care and a collaborative spirit, this position offers a unique opportunity to contribute to the health and well-being of the community. Join a team where every member plays a vital role in the healing journey.

Benefits

Signing Bonus

Health Insurance

Retirement Plan

Paid Time Off

Training Opportunities

Qualifications

• 2-3 years of medical secretarial or administrative support experience required.
• High school diploma and specialized medical office training needed.

Responsibilities

• Coordinate medical office activities and staff, including training and scheduling.
• Transcribe medical reports, manage patient referrals, and maintain records.
• Foster quality customer service by greeting visitors and handling inquiries.

Skills

Medical Secretarial Skills

Administrative Support

Customer Service

Education

High School Diploma

Medical Office Training

Tools

Word Processing Software

Spreadsheet Software

Medi-Tech

IDX

Lynx

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:
Non-Exempt

Schedule Details:
Friday, Monday, Thursday, Tuesday, Wednesday

Scheduled Hours:
8:30-5, and varied according to clinic needs

Shift:
1 - Day Shift, 8 Hours (United States of America)

Hours:
40

Cost Center:
34000 - 1968 Cando

Union:
SHARE (State Healthcare and Research Employees)

This position may have a signing bonus available; a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver—regardless of their title or responsibilities. Exceptional patient care, academic excellence, and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community, and each other. Everyone, in their own unique way, plays an important part, every day.

$3000.00 sign-on bonus

I. Major Responsibilities:

1. Coordinate medical office activities and staff as assigned, including training, scheduling, process improvements, and monitoring performance.
2. Transcribe medical reports from dictation; produce correspondence, reports, memos; proofread/edit manuscripts and professional papers.
3. Attend meetings as recording secretary; distribute agendas and minutes.
4. Serve as coordinator for educational programs such as residency, fellowship, clerkship, or graduate programs.
5. Compose or select standard response letters for routine inquiries and procedures.
6. Arrange meetings, activities, and travel for faculty and staff.
7. Schedule and coordinate patient visits and procedures for inpatients and outpatients.
8. Coordinate internal and external meetings.
9. Greet visitors and patients, ascertain needs, and provide information, fostering quality customer service.
10. Handle patient-care related calls; provide routine information and refer to appropriate personnel.
11. Identify priorities and respond to emergencies within physician guidelines.
12. Manage patient referrals and verify insurance coverage and eligibility.
13. Assist patients with registration, escort them, and collect co-payments, maintaining records and deposits.
14. Perform charge entry and process administrative paperwork.
15. Guide departmental personnel on policies and procedures.
16. Maintain confidential files and records, coordinate medical records retrieval.
17. Ensure inventory of supplies and maintenance of equipment.
18. Coordinate setup and maintenance of office computers and technology.
19. Participate in quality improvement initiatives and ensure compliance with health and safety regulations.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

• High School diploma.
• 6-12 months specialized medical secretarial/medical office training.

Experience/Skills:

• 2-3 years of medical secretarial/administrative support experience.

Software used: Word processing, spreadsheet, presentation graphics, database, Medi-Tech, IDX, Lynx, etc.

Equivalent education and experience may substitute for requirements if proficiency in responsibilities is demonstrated.

UMass Memorial Health is an equal opportunity employer, committed to diversity and inclusion. Consideration for employment is provided without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

For disability assistance, contact us at [e-mail].