Second-Shift Shelter Supervisor: Crisis & Housing Focus

Siena Francis House; Omaha (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

Siena Francis House is seeking a Second Shift Shelter Supervisor to oversee the Emergency Shelter operations and staff development. The role ensures service continuity, safety, and housing-focused crisis response, with on-site management during the second shift.

The position requires strong communication, crisis-management, and data-entry skills, plus experience supervising shelter staff and coordinating with case management to support housing plans.

Qualifications

• Excellent communication skills both written and oral.
• Demonstrated ability to maintain accurate and timely documentation.
• Proficient with computer skills and the ability to use computer to enter data and create reports in databases and other software.
• Demonstrated ability to appropriately resolve crisis situations.
• Maintain appropriate boundaries and ability to set limits.

Responsibilities

• Provide professional direction to shelter operations and ensure operations are in line with current policies and procedures.
• Directly supervise 2nd shift of the emergency shelter staff and provide coaching with annual evaluations.
• Oversee scheduling to ensure adequate staffing and coverage at all times.
• Ensure shelter environment is clean, hazard-free, and compliant with safety standards.
• Train and mentor staff on HMIS processes and data entry tasks.

Skills

Staff supervision

Communication skills

Documentation

Crisis intervention

HMIS/Clarity

Education

High school degree

Bachelor’s degree preferred

Tools

Windows (MS Word, Excel, Publisher)

HMIS/Clarity

Job description

Siena Francis House is seeking a Second Shift Shelter Supervisor to oversee the Emergency Shelter operations and staff development. The role ensures service continuity, safety, and housing-focused crisis response, with on-site management during the second shift.

The position requires strong communication, crisis-management, and data-entry skills, plus experience supervising shelter staff and coordinating with case management to support housing plans.