Second-Shift Patient Access Leader

Jobtailor; Palmer (MA); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor seeks a skilled Patient Access Supervisor to lead the second shift at Baystate Health facilities in Springfield, MA. You will oversee registration, insurance verification, and financial clearance while ensuring policy and revenue cycle compliance.

The role requires 5+ years in patient access and 1–2 years of supervisory experience, with strong communication and problem-solving abilities. On-site work is expected, aligning with Baystate Health goals and regional healthcare standards.

Qualifications

• Minimum 5 years of Patient Access experience in healthcare.
• 1–2 years of progressive leadership experience.
• Strong knowledge of revenue cycle processes and patient access workflows.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Supervise second-shift Patient Access activities to ensure timely registration and financial clearance.
• Drive compliance with policies, regulatory standards, and revenue cycle best practices.
• Monitor metrics and implement improvements to enhance efficiency.
• Provide coaching and feedback to staff to foster accountability.
• Collaborate with Baystate Health and Huron leadership to resolve escalated issues.
• Support staffing plans and resource allocation for second shift.
• Participate in departmental meetings and strategic initiatives.

Skills

Patient Access

Leadership

Revenue Cycle

Communication

Problem Solving

Organizational Skills

MS Office

Tools

Patient Access Systems

Microsoft Office

Job description

Jobtailor seeks a skilled Patient Access Supervisor to lead the second shift at Baystate Health facilities in Springfield, MA. You will oversee registration, insurance verification, and financial clearance while ensuring policy and revenue cycle compliance.

The role requires 5+ years in patient access and 1–2 years of supervisory experience, with strong communication and problem-solving abilities. On-site work is expected, aligning with Baystate Health goals and regional healthcare standards.