Second-Shift Operations Leader - Lean Excellence & KPI Drive

Socket.dev; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

IEM is seeking an Operations Manager in Jacksonville, FL to own the end-to-end production value stream, driving performance, efficiency, and continuous improvement while aligning with strategic objectives and customer expectations. Responsibilities include leading a cross-functional team, optimizing scheduling, and applying Lean principles to achieve safer, higher-quality, and cost-efficient production.

This in-office role requires strong analytics and a proven track record in manufacturing

Qualifications

• Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field is preferred.
• 3-5 years of experience in manufacturing leadership roles (e.g., Production Supervisor, Manufacturing Manager).
• Proven track record of improving KPIs (cycle time reduction, FPY improvements, DPU reductions, or cost-saving initiatives).
• Experience developing, coaching, and managing cross-functional teams with accountability and engagement.
• Strong analytical and critical thinking skills with KPI-driven decision-making using Lean tools.
• Hands-on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization.
• Ability to communicate effectively with shop floor teams, peers, and senior leadership to ensure alignment.
• Experience with ERP/MRP systems and data reporting tools (INFOR/Syteline, Tableau, Excel).
• Certifications: Lean Six Sigma Green Belt (or higher), PMP, APICS CPIM a plus.

Responsibilities

• KPI Ownership & Performance Management: Own, monitor, and drive improvements in KPIs like OTD, FPY, DPU, safety, and cost efficiency within the value stream.
• Lead Daily Operations: Oversee daily production activities, ensuring safety, efficiency, and alignment with schedules and quality standards.
• Team Leadership & Accountability: Manage a cross-functional team including production, quality, materials, and maintenance with coaching and accountability.
• Production Scheduling & Efficiency: Partner with Planning and Materials to balance demand with capacity and optimize labor deployment.
• Data-Driven Problem Solving: Lead root cause analyses and corrective actions using Pareto, A3, and process mapping.
• Continuous Improvement & Lean Implementation: Champion Lean, 5S, Kaizen, Standard Work, and VSM to eliminate waste.
• Cross-Functional Collaboration: Work with Engineering, Quality, Maintenance to resolve design or equipment issues.
• Compliance & Safety: Ensure adherence to safety and quality standards and regulatory requirements.
• Additional duties as assigned to support the team and organization.

Skills

KPI ownership

Lean manufacturing

Cross-functional leadership

Data analysis

Root cause analysis

Problem-solving

Communication

Multi-priority management

ERP/MRP (INFOR/Syteline)

Tableau

Microsoft Office

Lean Six Sigma Green Belt

PMP

CPIM

Education

Bachelor’s degree in Engineering or related field

Tools

INFOR/Syteline ERP

Tableau

Excel/PowerPoint/Word

Job description

IEM is seeking an Operations Manager in Jacksonville, FL to own the end-to-end production value stream, driving performance, efficiency, and continuous improvement while aligning with strategic objectives and customer expectations. Responsibilities include leading a cross-functional team, optimizing scheduling, and applying Lean principles to achieve safer, higher-quality, and cost-efficient production.

This in-office role requires strong analytics and a proven track record in manufacturing