Second-Shift Logistics Support Coordinator

Total Quality Logistics; Cincinnati (OH); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

401(k) with company match

Health, dental and vision coverage

Employee discounts

Financial wellness planning

Tuition reimbursement

Job summary

Total Quality Logistics in Cincinnati is seeking a Second-Shift Customer Service Coordinator to be a critical link between sales teams and transportation partners. The role involves managing inbound and outbound communications, ensuring shipments stay on track, and resolving issues promptly. Strong service skills and attention to detail are essential for success in this fast-paced environment.

The position offers competitive compensation starting at $16.50 per hour, along with comprehensive benefits including health coverage and 401(k) with company match.

Qualifications

• Passion for delivering excellent customer service.
• Ability to maintain a calm, professional demeanor under pressure.
• Strong work ethic and history of reliability.
• Comfortable working in a fast-paced office environment.

Responsibilities

• Manage a high volume of inbound and outbound phone calls and emails.
• Help resolve shipping issues with urgency and professionalism.
• Document and manage all tasks in internal systems.
• Provide updates and communicate directly with sales and support teams.

Skills

Excellent customer service

Problem-solving skills

Organizational skills

Teamwork

Attention to detail

Job description

Total Quality Logistics in Cincinnati is seeking a Second-Shift Customer Service Coordinator to be a critical link between sales teams and transportation partners. The role involves managing inbound and outbound communications, ensuring shipments stay on track, and resolving issues promptly. Strong service skills and attention to detail are essential for success in this fast-paced environment.

The position offers competitive compensation starting at $16.50 per hour, along with comprehensive benefits including health coverage and 401(k) with company match.