Seattle Field Service Manager: Lead Tech Team

A-Gas in the Americas; Federal Way (WA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Company-provided truck

Medical insurance

Dental insurance

Vision insurance

Paid holidays

PTO

401(k)

Disability insurance

Life insurance

Training and certifications

Tuition reimbursement

Job summary

A-Gas in the Americas is seeking a Field Service Manager to lead a Seattle-area team of technicians, drive growth, and expand our customer base. You will blend customer service with leadership, coach technicians, and collaborate with sales and support teams to meet goals.

The role emphasizes field work outdoors, occasional travel, and the use of Salesforce to manage customers and service activities. Competitive compensation with a truck and benefits is offered.

Qualifications

• College degree or 3+ years of relevant field experience.
• 21+ years old with valid driver's license and clean record.
• CDL Class A or B with hazmat endorsement within 6 months.
• EPA universal certification within 14 days of employment.
• Able to lift at least 50 pounds and work outdoors in various weather.
• Proficient in Microsoft 365 apps (Teams, Power BI, Outlook).

Responsibilities

• Meet gas recovery and buyback goals.
• Build and maintain client base in the Seattle area.
• Partner with sales and customer service to retain and attract customers.
• Provide leadership and coaching to field service technicians.
• Handle calls for scheduling, service issues, and customer concerns.
• Perform service jobs as needed (refrigerant recoveries).
• Work outdoors in varying weather; spend time driving a company truck.
• Utilize Salesforce for customer management and data tracking.
• Uphold safety standards on all tasks.

Skills

Client relations

Team leadership

Sales collaboration

Safety compliance

Education

College degree or 3+ years experience

Tools

Salesforce

Power BI

Outlook

Microsoft Teams

Job description

A-Gas in the Americas is seeking a Field Service Manager to lead a Seattle-area team of technicians, drive growth, and expand our customer base. You will blend customer service with leadership, coach technicians, and collaborate with sales and support teams to meet goals.

The role emphasizes field work outdoors, occasional travel, and the use of Salesforce to manage customers and service activities. Competitive compensation with a truck and benefits is offered.