Seattle Assistant Store Manager

Bigbudpress; Seattle (WA); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Sick pay

Subsidized healthcare

Dental and vision insurance

401k matching

Employee discount

Paid holidays

Job summary

Big Bud Press is seeking an Assistant Retail Store Manager to open our Seattle location. The role involves overseeing daily store operations, leading a customer-facing team, and ensuring a top-notch shopping experience for our diverse clientele.

Ideal candidates have previous management experience, a strong focus on service, and the ability to motivate staff, handle product merchandising, and maintain a clean, welcoming environment. Weekend availability is required.

Qualifications

• Previous management experience preferred but not required.
• Exceptional customer service skills; 2+ years in customer-facing roles.
• Focused with high attention to detail.
• Ability to lift 50 lbs+ regularly.
• Positive energy and attitude.
• Able to motivate and effectively manage a team.
• Identify problems and quickly find solutions.
• Creative merchandising.
• Flexibility to adapt to changing tasks.

Responsibilities

• Assisting your manager in operating the store and supporting store goals.
• Overseeing daily operations; achieving sales goals with the team.
• Customer service: engage with customers and create the best possible experience.
• Problem solving: resolve issues as they arise for staff and customers.
• Inventory/product handling: counts, stock movement, restocking.
• Merchandising: keep displays fresh and appealing.
• Housekeeping: maintain cleanliness and curb appeal.
• Motivating and training your team; provide feedback and coaching.
• Sales: report daily sales and customer feedback.
• Meetings: regular updates with upper management and team.
• Flexibility: cover shifts and adapt to business needs.

Skills

Management experience

Customer service

Attention to detail

Lift 50 lbs+

Motivate a team

Problem solving

Merchandising

Flexibility

Reliable transportation

Job description

POSITION: FULL-TIME (Long-term weekend availability is a MUST)

START DATE: TBD, Likely end of August

TENTATIVE SCHEDULE:TBD

HOURLY WAGE: $50-58k/yr

LOCATION:3501 Fremont Ave. N Seattle, WA

Big Bud Press is looking for an Assistant Retail Store Manager to open our Seattle location! The Assisting Retail Store Manager will assist in overseeing our Seattle retail location and its staff. You will be responsible for sales, running the shop day-to-day, keeping your customer-facing team motivated, being knowledgeable about products and policies, maintaining the tidiness of the store, merchandising of product, and communicating effectively with our upper management team for store needs. We try to provide the best possible customer experience in-store and our management team is integral to creating and maintaining that.

A positive attitude and flexibility is key with a business like ours. The ideal Assistant Manager works well in a team, is organized, outgoing, positive, can motivate a team, enjoys being customer facing and has a passion for helping people. We have a very diverse customer base and staff-- as a member of the management team you need to be open and welcoming to everyone who walks through the door. You must lead by example to create a positive experience from start to finish. The ideal candidate has a passion for helping customers feel their best and gets satisfaction from helping others and providing a safe space for people to browse or shop.

The ideal candidate is team-oriented, has strong attention to detail, and maintains professionalism. Your focus is helping keep the store running smoothly for both employees and customers and helping manage the team.

Flexibility and excellent communication is required of anyone who would fill this position.

JOB RESPONSIBILITIES

• Assisting you manager in operating the store - while your respinsbilites are not as great as the store manager's, you will be required to step in and assist them in completing and achieving their goals.
• Overseeing daily operations - Assisting in chieving and maintaining sales goals. Working alongside your team to ensure daily operations run smoothly. Opening and closing. Key holding. Assisting your manager in what they need to effectively manage the store.
• Customer Service -Engaging with customers and creating the best possible experience for anyone who enters the store. Creating authentic connections with customers and their experiences. Maintaining composure in difficult situations. Positively enforcing store policy while making sure the customer feels heard.
• Problem Solving - Solving problems as they arise-- operationally, with staff and with customers.
• Inventory/Product handling -Taking counts on goods, consolidating stock to make room for incoming product, returning stock to the shelves, etc. Receive incoming product. Moving stock between the store and stockroom.
• Merchandising - Keeping the store fresh by rotating displays .
• Housekeeping - Keeping the store immaculately clean by assisting and delegating cleaning tasks to associates. Removing any graffiti before opening. Bringing trash to curb for pickups. Removing debris and trash from sidewalks/store entrance before opening.
• Motivating your team - It's management's responsibility to check in with their team and make sure they continue to be motivated and positive at work. It is themanagement team's responsibility to make sure they have an effective and happy team working with them .
• Training and supervising your team – Providing clear and kind feedback to your staff. Monitoring your team's performance to ensure their success. Training, coaching and making sure your staff is up‑to‑date on policies and product.
• Sales – Reporting daily sales to superiors and communicating important customer feedback.
• Meetings –Regular meetings and phone calls with upper management to ensure your store and your team are meeting needs and goals. Regular meetings with your immediate retail team to train, coach, educate and motivate your team.
• Flexibility - As a manager you will be expected to step in and assist where needed-- no task is beneath you. You need to be open to operational changes. You need to be available to cover when short staffed.

DESIRED SKILLS

• Previous management experience is preferred but not required.
• Exceptional customer service skills. At least 2 years of experience in customer-facing/contacting roles.
• Focused with high attention to detail
• Ability to lift 50 lbs+ on a regular basis.
• Positive energy and attitude
• Able to motivate and effectively manager a team
• Ability to identify problems and quickly find a solution
• Creative and able to merchandise effectively and beautifully
• Flexibility. There will often be times when your day-to-day tasks change as business needs change.
• Reliable transportation. Punctuality is a must.

BENEFITS

Paid time off, sick pay, subsidized healthcare, dental and vision insurance, 401k matching, generous employee discount, paid holidays and more.

ABOUT US: Big Bud Press is a Los Angeles based clothing company. We do all of our manufacturing locally and ethically. Our employees enjoy a work culture that promotes openness, honesty, and reward for hard work. T here is a lot of opportunity for growth in any position with us.

Big Bud Press provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, age, genetics, sexual orientation, gender identity or expression.