Retail Assistant Manager

Cannabis & Glass; Spokane Valley (WA); On-site; USD 44,720 - 53,664; Full time

Benefits offered by this job

Annual salary of $44,720 - $53,664

Bonus incentives program

50% off smokable cannabis products

Health, Dental and Vision insurance

Paid Sick Leave (PSL) and Personal Time Off (PTO)

Job summary

A leading cannabis retailer is seeking a Retail Assistant Manager in Spokane Valley to oversee day-to-day operations. The role involves managing a team, ensuring compliance, and optimizing inventory control. Candidates should have at least 2 years of retail experience and demonstrate strong leadership and customer service skills. Full benefits include competitive salary, employee discounts, and a bonus incentive program. Join a dynamic environment with opportunities for professional growth and development.

Qualifications

• Experience in managing a team of up to 25 employees.
• Ability to lift up to 50 lbs and stand for extended periods.
• Familiarity with order management systems and strong reporting capabilities.

Responsibilities

• Lead daily operations and ensure compliance and team execution.
• Manage cash operations and oversee inventory control.
• Coach and develop employees to meet sales goals.

Skills

Retail operations management

Cash handling & reconciliation

Inventory control & compliance

Staff coaching & development

Customer service & queue management

Scheduling & labor optimization

Merchandising & promotional execution

Conflict resolution & escalation management

Education

2+ years in retail or hospitality leadership

Tools

POS systems

Job description

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.

As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region’s best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.

Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.

We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you'll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

About the Role

As a Retail Assistant Manager, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day‑to‑day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast‑paced, high‑volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You’ll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end‑to‑end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best‑in‑class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer‑focused store.

Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation

• Earn $44,720 - $53,664 annually
• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Earn up to additional $200/month with our perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes

Skills

• Retail operations management
• Cash handling & reconciliation
• Inventory control & compliance
• Staff coaching & development
• Customer service & queue management
• Scheduling & labor optimization
• Merchandising & promotional execution
• Conflict resolution & escalation management

Qualifications

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods

Company Values

• Integrity
• Accountability
• Dependability
• Competitiveness
• Meritocracy
• Innovation
• Efficiency
• Adaptability
• Teamwork
• Commitment to Excellence

Eligibility

• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Personality Traits

• Calm under pressure
• Naturally competitive
• Highly reliable
• Customer‑oriented leader
• Data‑driven problem solver
• Hands‑on and proactive
• Strong communicator and motivator

At Cannabis & Glass, we believe great teams are built on trust, initiative, and follow‑through. We invest deeply in our people — providing mentorship, on‑the‑job training, and opportunities for advancement across multiple sectors of the cannabis industry.

Here, you’ll be part of a high‑performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you’re driven, resourceful, and ready to make an impact, we want you on our team.

Apply today and take the next step in your career with Cannabis & Glass!