Seattle Store Manager

Bigbudpress; Seattle (WA); On-site; USD 64,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Sick pay

Subsidized healthcare

Dental and vision insurance

401k matching

Employee discount

Job summary

Big Bud Press is seeking a Retail Store Manager to open and run our Seattle location. You will oversee daily operations, staff management, and customer experience to reflect our brand and standards.

Join a team-focused environment with an emphasis on merchandising, training, and driving sales while ensuring top-notch store presentation and policies are followed.

Qualifications

• Prior management experience in a retail environment.
• Strong customer service skills with a focus on the in-store experience.
• Detail-oriented with the ability to maintain store standards.
• Physically capable of lifting 50 lbs regularly.
• Proactive in motivating staff and solving issues quickly.

Responsibilities

• Overseeing daily operations to meet sales goals and ensure smooth opening/closing.
• Delivering excellent customer service and maintaining a welcoming store atmosphere.
• Solving operational issues and coordinating with stock and sales teams.
• Managing inventory, merchandising, and stock transfers between areas.
• Leading meetings, coaching staff, and ensuring policy compliance.
• Training and supervising team members for policy and product knowledge.
• Reporting sales and feedback to upper management.

Skills

Management experience

Customer service

Attention to detail

Lift 50 lbs+

Motivate team

Problem solving

Merchandising

Flexibility

Reliability

Job description

POSITION: FULL-TIME (Long-term weekend availability is a MUST)

START DATE: TBD, Likely Mid-August

TENTATIVE SCHEDULE: TBD

HOURLY WAGE: $64-70k/yr

LOCATION: 3501 Fremont Ave. N Seattle, WA

We would ideally bring this candidate to Los Angeles for 7-10 days to closely train with our staff before we open the Seattle location. This would likely take place in mid-August!

Big Bud Press is looking for a Retail Store Manager to open our Seattle location! The Retail Store Manager will oversee Seattle retail location and its staff. You will be responsible for sales, running the shop day-to-day, keeping your customer-facing team motivated, being knowledgeable about products and policies, maintaining the tidiness of the store, merchandising of product, and communicating effectively with our upper management team for store needs. The store manager is the main point of contact between the store team, operations manager, and community customer base. We try to provide the best possible customer experience in-store and our store manager is integral to creating and maintaining that.

A positive attitude and flexibility is key with a business like ours. The ideal Store Manager works well in a team, is organized, outgoing, positive, can motivate a team, enjoys being customer facing and has a passion for helping people. We have a very diverse customer base and staff-- as a member of the management team you need to be open and welcoming to everyone who walks through the door. You must lead by example to create a positive experience from start to finish. The ideal candidate has a passion for helping customers feel their best and gets satisfaction from helping others and providing a safe space for people to browse or shop.

The ideal candidate is team-oriented, has strong attention to detail, and maintains professionalism. The Store Manager is a skilled multi-tasker and demonstrates creative leadership methods to motivate employees and handle problems. Your focus is keeping the store running smoothly for both employees and customers.
Flexibility and excellent communication is required of anyone who would fill this position.

JOB RESPONSIBILITIES

• Overseeingdaily operations - Achieving and maintaining sales goals. Working alongside your team to ensure daily operations run smoothly. Opening and closing. Key holding. Scheduling. Communicating with our warehouse for stock needs. Reordering supplies.
• Customer Service -Engaging with customers and creating the best possible experience for anyone who enters the store. Creating authentic connections with customers and their experiences. Maintaining composure in difficult situations. Positively enforcing store policy while making sure the customer feels heard.
• Problem Solving - Solving problems as they arise-- operationally, with staff and with customers.
• Inventory/Product handling -Taking counts on goods, consolidating stock to make room for incoming product, returning stock to the shelves, etc. Receive incoming product. Moving stock between the store and stockroom.
• Merchandising - Keeping the store fresh by rotating displays .
• Housekeeping - Keeping the store immaculately clean by assisting and delegating cleaning tasks to associates. Removing any graffiti before opening. Bringing trash to curb for pickups. Removing debris and trash from sidewalks/store entrance before opening.
• Motivating your team - It's management's responsibility to check in with their team and make sure they continue to be motivated and positive at work. It is themanagement team's responsibility to make sure they have an effective and happy team working with them .
• Training and supervising your team – Providing clear and kind feedback to your staff. Monitoring your team's performance to ensure their success. Training, coaching and making sure your staff is up-to-date on policies and product.
• Sales – Reporting daily sales to superiors and communicating important customer feedback.
• Meetings –Regular meetings and phone calls with upper management to ensure your store and your team are meeting needs and goals. Regular meetings with your immediate retail team to train, coach, educate and motivate your team.
• Flexibility - As a manager you will be expected to step in and assist where needed-- no task is beneath you. You need to be open to operational changes. You need to be available to cover when short staffed.
  

DESIRED SKILLS

• At least 2 years of previous management experience is preferred.
• Exceptional customer service skills. At least 2 years of experience in customer-facing/contacting roles.
• Focused with high attention to detail
• Ability to lift 50 lbs+ on a regular basis.
• Positive energy and attitude
• Able to motivate and effectively manage a team
• Ability to identify problems and quickly find a solution
• Creative and able to merchandise effectively and beautifully
• Flexibility. There will often be times when your day-to-day tasks change as business needs change.
• Reliable transportation. Punctuality is a must.
  

BENEFITS

Paid time off, sick pay, subsidized healthcare, dental and vision insurance, 401k matching, generous employee discount, paid holidays and more.

ABOUT US

Big Bud Press is a Los Angeles based clothing company. We do all of our manufacturing locally and ethically. Our employees enjoy a work culture that promotes openness, honesty, and reward for hard work. T here is a lot of opportunity for growth in any position with us.

Big Bud Press provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, age, genetics, sexual orientation, gender identity or expression.