Seasonal Workforce Lead — Live Event Staffing

Evolving Solution Services; Arcadia (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Social House Holiday at Santa Anita Park in Arcadia, CA seeks a Seasonal Workforce Manager to oversee all workforce operations from pre-season hiring to offboarding. You will build the staffing infrastructure across recruiting, scheduling, timekeeping, compliance, and labor reporting for the event.

This role coordinates with site leadership, manages When I Work scheduling, and ensures proper training, postings, and records.

Qualifications

• 3+ years in workforce management, HR operations, or event staffing.
• Hands-on experience with scheduling platforms; When I Work preferred.
• Working knowledge of compliance for hourly and seasonal labor, including breaks and overtime.

Responsibilities

• Source, recruit, and hire seasonal staff to fill the full site roster before opening.
• Manage the complete hiring funnel: postings, screening, offers, onboarding documentation.
• Confirm training requirements are completed before staff deployment.
• Manage offboarding at season end; maintain rosters, training records, and compliance logs.
• Own When I Work as the market's scheduling and timekeeping system.
• Manage area lead designations within the staff pool.
• Adjust assignments in real time based on staffing needs.
• Monitor clock-in/out procedures across all shifts.
• Review and approve timesheets weekly; flag discrepancies.
• Maintain records throughout the season.
• Monitor attendance and manage callouts/no-shows; coordinate fill coverage.
• Ensure compliance with labor laws, break requirements, and company policies.
• Serve as first point of contact for employee relations; escalate to HR as needed.
• Act as safety team member and support workers' compensation reporting.
• Provide labor reporting with headcount actuals, hours by area, attendance trends.
• Prepare end-of-season workforce report with hours, payroll, and staffing data.

Skills

Workforce management

HR operations

Event staffing

Scheduling

Timekeeping

Compliance

When I Work

Tools

When I Work

Job description

Social House Holiday at Santa Anita Park in Arcadia, CA seeks a Seasonal Workforce Manager to oversee all workforce operations from pre-season hiring to offboarding. You will build the staffing infrastructure across recruiting, scheduling, timekeeping, compliance, and labor reporting for the event.

This role coordinates with site leadership, manages When I Work scheduling, and ensures proper training, postings, and records.