SEASONAL WORKER

Thorntons (Kentucky); West Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Thorntons is seeking a Seasonal Worker in West Chicago to provide excellent guest service and maintain store merchandise. The ideal candidate will possess a high school diploma and strong guest service skills, alongside a proactive attitude. With responsibilities that encompass sales processing, upkeep of store displays, and ensuring cleanliness, this role is essential for customer satisfaction. Benefits include weekly pay, free meals during shifts, and health coverage options.

Benefits

Weekly pay

Free dispensed beverage during shifts

Free meal per shift

Medical, dental, vision insurance

401k matching contribution

Vacation and sick leave

Life insurance

Qualifications

• High energy and strong work ethic.
• Ability to perform mathematical calculations accurately.
• Excellent interpersonal and strong guest service skills.

Responsibilities

• Deliver guest service with a positive attitude.
• Maintain a clean and stocked store environment.
• Assure proper handling of money orders and cash.

Skills

Guest service skills

Interpersonal skills

Mathematical calculations

Teamwork

Ability to speak English

Education

High School Diploma or GED

Job description

The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.

Essential Job Functions (RESPONSIBLE TO)

• Delivers guest service with a how may I help you attitude. Looks for opportunities to delight guests and follows instructions from store management.
• Ring all sales as discussed in the operations procedures.
• Assure proper sale and accounting of money orders / lottery during shift.
• Accurately account for price overrides, store use of merchandise, voids, returns and waste.
• Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
• Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
• Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.
• Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
• Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
• Clean the parking lot and grounds surrounding the store as needed.
• Advise store management of any maintenance or safety problems.
• Practices safe working habits that align with company safety rules
• Properly uses the Guest Service Department for guest service issues
• Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet.
• Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations
• Perform additional duties as assigned.
• Maintain PAR levels as outlined on PAR sheet per store expectations.
Requirements :

• Delivers guest service with a how may I help you attitude. Looks for opportunities to delight guests and follows instructions from store management.
• Ring all sales as discussed in the operations procedures.
• Assure proper sale and accounting of money orders / lottery during shift.
• Accurately account for price overrides, store use of merchandise, voids, returns and waste.
• Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
• Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
• Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.
• Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.
• Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).
• Clean the parking lot and grounds surrounding the store as needed.
• Advise store management of any maintenance or safety problems.
• Practices safe working habits that align with company safety rules
• Properly uses the Guest Service Department for guest service issues
• Stay familiar with all Thorntons policies applicable to the SW position as outlined on Thorntons Intranet.
• Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations
• Perform additional duties as assigned.
• Maintain PAR levels as outlined on PAR sheet per store expectations.
Requirements :
• Education
• High School Diploma or GED
• Experience
• All experience will be considered
• Knowledge / Skills
• Ability to speak, read, understand, and write the English language.
• Ability to perform accurate mathematical calculations
• High energy and strong work ethic.
• Excellent interpersonal skill.
• Strong guest service skills.
• Works well with others in a team environment
• Sufficient visual acuity to check identification and process money orders.

Ability to read and understand instructions for operation of electronic cash registers and other equipment.

• Ability to read electronic fuel reports.
• Equipment / Special Expertise
• N / A
• Other Considerations
• Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
• Properly records time on the TOTS systems and signs a time report verifying all hours worked
• Understands that company funds are not available for personal use
• Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [e-mail] 9 am - 5 pm EST M-F.

Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit https : / / www.exploreyourbenefits.com / retail.html.

Additional Info :

• Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact [e-mail] 9 am - 5 pm EST M-F.

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Seasonal Worker • West Chicago, IL, United States